Communal breakdowns
This page is updated every two hours between the hours of 8am to 10pm with planned and unplanned outages on our estates. All times quoted are indicative and actual return to service times and dates may change.
Important safety notice – potential issue affecting your boiler
The manufacturer Ideal Heating, has identified a potential issue affecting a small proportion of their range of boilers. If an excessive volume of air becomes trapped inside the boiler in a fault condition, it could cause the boiler to overheat and fail. To fix this issue a heating engineer will need to visit your home to make a small modification to your boiler. The visit will be free of charge and take 30 to 60 minutes. To register for the upgrade, we need you to confirm your contact details at www.idealsupport.co.uk.
You can continue to use your boiler. However, we advise you check that its pressure gauge is as close to 1.5bar as possible.
If your boiler is at less than one bar and you are unable to repressurise it, please do one of the following:
Call our call centre on 0800 952 4444
Call Ideal Heating on 0808 175 9173
Email customer@idealsupport.co.uk
We're sorry that this issue has arisen and appreciate you may have concerns. If you have any questions, visit www.idealsupport.co.uk or get in touch using the contact details on this page.
The manufacturer Ideal Heating, has identified a potential issue affecting a small proportion of their range of boilers. If an excessive volume of air becomes trapped inside the boiler in a fault condition, it could cause the boiler to overheat and fail. To fix this issue a heating engineer will need to visit your home to make a small modification to your boiler. The visit will be free of charge and take 30 to 60 minutes. To register for the upgrade, we need you to confirm your contact details at www.idealsupport.co.uk.
You can continue to use your boiler. However, we advise you check that its pressure gauge is as close to 1.5bar as possible.
If your boiler is at less than one bar and you are unable to repressurise it, please do one of the following:
Call our call centre on 0800 952 4444
Call Ideal Heating on 0808 175 9173
Email customer@idealsupport.co.uk
We're sorry that this issue has arisen and appreciate you may have concerns. If you have any questions, visit www.idealsupport.co.uk or get in touch using the contact details on this page.
The decision has been made to change the communal heating system over to winter mode borough-wide. This will be done in phases on 9 October 2024 and 10 October 2024. This is due to the outside temperatures dropping below 17°C in the day and below 10°C in the evening for five consecutive days.
If your issue is not listed, find out how to report a repair.
Page last updated: 22 January 2025 06:17
| Block name | Outage description | Date reported | Estimated return to service | Status |
|---|---|---|---|---|
| Broadmayne, Portland Street, 1-54 | Loss of hot water service | 22/01/2025 | TBC | Contractors to attend and investigate. |
| Missenden 1-75
Missenden 76-165 |
Planned shutdown of heating and hot water service | 21/01/2025 | 31/01/2025 | There will be an interruption to the heating and hot water service to your block from 9am on 31/01/25 for approximately 7 hours for essential maintenance works. |
| Conant House 1-84 | Planned shutdown of heating and hot water service | 21/01/2025 | 04/02/2025 | There will be an interruption to the heating and hot water service to your block from 9am on 04/02/25 for approximately 7 hours for essential maintenance works. |
| Bath Close 1-59 | Loss of secondary water service | 21/01/2025 | 21/01/2025 | Contractors to attend and investigate
Returned to service 21/01/2025 |
| Canterbury Place 79-97 | Loss of hot water service | 21/01/2025 | TBC | Contractors to attend and investigate.
Update 21/01/2025 @ 4pm repairs to your hot water are still on going and we are working hard on restoring your service as soon as possible. Returned to service 21/01/2025 |
| Hazel Way 18-36 | Loss of heating and hot water service | 21/01/2025 | 21/01/2025 | Contractors to attend and investigate.
Update 21/01/2025 @ 4pm repairs to your heating and hot water are still on going and we are working hard on restoring your service as soon as possible. Returned to service 21/01/2025 |
| Wolverton, Alvey Street 85-104(C), SE17 2AE | Loss of heating and hot water service | 21/01/2025 | 21/01/2025 | Contractors to attend and investigate.
Returned to service 21/01/25 please allow approximately 2 hours from 11:00PM for service to be fully operational |
| Brydale House, Rotherhithe New Road 1-96(C), SE16 2PT | Loss of cold water water service | 21/01/2025 | 21/01/2025 | Contractors to attend and investigate
Returned to service 21/01/2025 |
| Addy House, Rotherhithe New Road 1-96(C), SE16 2PB | Loss of cold water water service | 21/01/2025 | 21/01/2025 | Contractors to attend and investigate
Returned to service 21/01/2025 |
| Lulworth, Portland Street 1-54(C), SE17 2DT | Loss of heating and hot water services | 21/01/2025 | 21/01/2025 | Contractors to attend and investigate
Returned to service 21/01/2025 |
| Pennack Road 77-133(O), SE15 6DE | Loss of heating and hot water services | 21/01/2025 | 21/01/2025 | Contractors to attend and investigate
Returned to service 21/01/2025 |
| Lupin Point, Abbey Street 1-83(C), SE1 4DW | Loss of hot water service | 21/01/2025 | 21/01/2025 | Contractor to attend and investigate
Returned to service 21/01/2025 |
| Wolverton, Alvey Street 105-125(C), | Loss of hot water service | 21/01/2025 | 21/01/2025 | Contractors to attend and investigate
Returned to service 21/01/25 please allow approximately 2 hours from 11:00PM for service to be fully operational |
| Gayhurst 1-162
Hambledon 1-20 |
Urgent shutdown of hot water service | 20/01/2025 | 24/01/2025 | There will be an interruption to the hot water service to your block from 9am on 24/01/25 for approximately 4 hours for urgent maintenance works. |
| Lucy Brown House SHU 1-38 | Planned shutdown of heating and hot water service | 20/01/2025 | 03/02/2025 | There will be an interruption to the heating and hot water service to your block from 9am on 03/02/25 for approximately 7 hours for essential maintenance works. |
| Detling House 1-16 | Urgent shutdown of mains and secondary water services | 20/01/2025 | 23/01/2025 | There will be an interruption to the mains water service to your block affecting the drinking water and the secondary water service affecting toilets, baths/showers and wash hand basins from 9am on 23/01/25 for approximately 6 hours for urgent maintenance works. |
| Slade Walk 1-58 | Loss of heating service | 20/01/2025 | TBC | Contractors to attend and investigate |
| Lucy Brown House 1-39 | Loss of hot water service | 20/01/2025 | TBC | Contractors to attend and investigate.
Update 20/01/2025 @ 4pm repairs to your heating are still on going and we are working hard on restoring your service as soon as possible. |
| Cruden House 1-68 | Loss of heating service | 20/01/2025 | TBC | Contractors to attend and investigate.
Update 20/01/2025 @ 4pm repairs to your heating are still on going and we are working hard on restoring your service as soon as possible. |
| Lulworth 1-54 | Loss of heating service | 20/01/2025 | TBC | Contractors to attend and investigate.
Update 20/01/2025 @ 4pm repairs to your heating are still on going and we are working hard on restoring your service as soon as possible. |
| Potier Street 1-12 | Loss of heating and hot water services | 20/01/2025 | 20/01/2025 | Contractors to attend and investigate.
Returned to service 20/01/25 please allow approximately 2 hours from 4pm for service to be fully operational |
| Lupin Point, Abbey Street 1-83(C), SE1 4DW | Loss of secondary water | 20/01/2025 | 20/01/2025 | Contractors to attend and investigate
Restored to service at 21:30 |
| SCEAUX GAREDENS 1-72(C) SE5 7DR | Loss of heating and hot water | 20/01/2025 | 20/01/2025 | Contractors to attend and investigate
Returned to service at 22:00 |
| Pennack Road 77-133(O)., SE15 6DE | Loss of heating service | 20/01/2025 | 20/01/2025 | Contractors to attend and investigate
Returned to service at 22:00 |
| Winslow, Kinglake Street 1-30(C)., SE17 2RT | Loss of heating service | 20/01/2025 | 21/01/2025 | Contractor to attend and investigate
Returned to service 21/01/2025 please allow approximately 2 hours from 12pm for service to be fully operational |
| Mary Ellery House 1-22 | Lift 6503 out of service | 20/01/2025 | 21/01/2025 | Engineer to attend and investigate
Returned to service 21/01/2025 |
| Slade Walk 1-58(C)., SE17 | Loss of heating service | 19/01/2025 | 19/01/2025 | Contractor to attend and investigate
Resolved at 20:00. |
| Pennack Road 77-133(O) | Loss of heating service | 19/01/2025 | 20/01/2025 | Contractors to attend and investigate
Returned to service 20/01/25 please allow approximately 2 hours from 07:15am for service to be fully operational |
| Amina Way 1-31 (O) | Loss of heating service | 18/01/2025 | 19/01/2025 | Contractor to attend and investigate
Update 18/01/2025 @ 7:42am repairs to your heating are still on going and we are working hard on restoring your service as soon as possible. Update 19/01/2025 @ 17:21 loss of heating reported again and contractors will attend and investigate Returned to service 19/01/25 @ 20:00 |
| Galatea Square 30-68 | Loss of heating and hot water service | 18/01/2025 | TBC | Contractor to attend and investigate |
| Potier Street 1-12(C), SE1 4UX | Loss of heating and hot water service | 17/01/2025 | 17/01/2025 | Contractors to attend and investigate.
Returned to service 17/01/25 please allow approximately 2 hours from 10am for Service to be fully operational |
| St Helena Road 1-99(C)., SE16 2QY | Loss of primary and secondary water | 17/01/2025 | 17/01/2025 | Contractor to attend and investigate
New job raised by Kirsty of Thames Water, engineers should be onsite within 2 hours with ref; 00942385 New job raised as per Thames Water heating engineer required to investigate. No secondary or primary water affecting flats 82, 83 & 93. Please attend and remedy – Block. Ref; 11020940/1 Returned to service 17/01/25 please allow approximately 2 hours from 10am for service to be fully operational. |
| Salisbury Estate | Planned shutdown of heating and hot water service | 17/01/2025 | 30/01/2025 | There will be an interruption to the heating and hot water service to your block from 9am on 30/01/25 for approximately 7 hours for essential maintenance works. |
| Studland, Portland Street 1-54 | Loss of heating service | 17/01/2025 | 17/01/2025 | Contractors to attend and investigate
Returned to service 17/01/2025 please allow approximately 2 hours from 12pm for service to be fully operational |
| Buckters Rents 1-3
Staples Close 1-27 |
Loss of heating service | 17/01/2025 | 17/01/2025 | Contractors to attend and investigate
Returned to service 17/01/2025 please allow approximately 2 hours from 2pm for service to be fully operational |
| Fir Trees Close 1-12
Mahogany Close 20-25 Russia Dock Road 35-38 |
Loss of heating service | 17/01/2025 | 17/01/2025 | Returned to service 17/01/2025 please allow approximately 2 hours from 2pm for service to be fully operational |
| Boughton House 1-25 | Planned shutdown of secondary water service | 17/01/2025 | 31/01/2025 | There will be an interruption to the secondary water service to your block affecting toilets, baths/showers and wash hand basins from 9am on 31/01/25 for approximately 8 hours for essential maintenance works. |
| Priory Court, Cheltenham Road 1-36 | Loss of heating and hot water services | 17/01/2025 | TBC | Contractors to attend and investigate |
| Woodsford 1-54 | Loss of heating service | 17/01/2025 | 19/01/2025 | Contractors to attend and investigate.
Update 17/01/2025 @ 4pm repairs to your heating are still on going and we are working hard on restoring your service as soon as possible. Update 19/01/2025 @ 17:30 - loss of heating reported and contractors will be attend and investigate Resolved @ 20:00 |
| Potier Street 1-12 | Loss of heating and hot water service | 17/01/2025 | 18/01/2025 | Contractor to attend and investigate
Returned to service 18/01/2025 |
| Broadmayne 1-54 | Loss of heating service | 17/01/2025 | 18/01/2025 | Contractor to attend and investigate
Returned to service 18/01/2025 |
| Wendover 1-240 | Lift 4028 out of service | 17/01/2025 | 20/01/2025 | Part required
Returned to service 20/01/2025 |
| Tayside Court 46-57 | Lift 2030 out of service | 16/01/2025 | TBC | Repairs required |
| Lucey Way 90-215 | Planned shutdown of heating and hot water services | 16/01/2025 | 30/01/2025 | There will be an interruption to the heating and hot water service to your block from 9am on 30/01/25 for approximately 7 hours for essential maintenance works. |
| Mary Datchelor Close 1-124 | Planned shutdown of heating and hot water service | 16/01/2025 | 30/01/2025 | There will be an interruption to the heating and hot water service to your block from 9am on 30/01/25 for approximately 8 hours for essential maintenance works. |
| Clifton Way 22-32 | Loss of hot water service | 16/01/2025 | 16/01/2025 | Contractors to attend and investigate.
Returned to service 16/01/2025 please allow approximately 2 hours from 2pm for service to be fully operational. |
| Peter Butler House 1-35 | Planned shutdown of secondary water service | 16/01/2025 | 28/01/2025 | There will be an interruption to the secondary water service to your block affecting toilets, baths/showers and wash hand basins from 9am on 28/01/25 for approximately 4 hours for essential maintenance works. |
| Broadmayne, Portland Street, 1-54 | Loss of heating service | 16/01/2025 | TBC | Contractors to attend and investigate |
| Broadmayne 1-54
Woodsford 1-54 Studland 1-54 Lulworth 1-54 |
Planned shutdown of heating and hot water services | 16/01/2025 | 29/01/2025 | There will be an interruption to the heating and hot water service to your block from 9am on 29/01/25 for approximately 7 hours for essential maintenance works. |
| Studland 1-54 | Loss of heating and hot water service | 16/01/2025 | TBC | Contractors to attend and investigate.
Update 16/01/2025 @ 4pm repairs to your heating and hot water are still on going and we are working hard on restoring your service as soon as possible. |
| Tabard Street 269-279 | Loss of heating and hot water services | 16/01/2025 | TBC | Contractors to attend and investigate.
Update 16/01/2025 @ 4pm repairs to your hot water are still on going and we are working hard on restoring your service as soon as possible. |
| Cezanne House 1-28 | Loss of hot water service | 16/01/2025 | 17/01/2025 | Contractors to attend and investigate.
Update 16/01/2025 @ 4pm repairs to your hot water are still on going and we are working hard on restoring your service as soon as possible. Returned to service 17/01/25 please allow approximately 2 hours from 10am for service to be fully operational. |
| Danny McCarthy Court 1-19 | Lift 4155 out of service | 16/01/2025 | 20/01/2025 | Contractors to attend and investigate
Returned to service 20/01/2025 |
| Whitney House 1-24 | Urgent shutdown of secondary water service | 15/01/2025 | 17/01/2025 | There will be an interruption to the secondary water service to your block affecting toilets, baths/showers and wash hand basins from 9am on 17/01/25 for approximately 4 hours for urgent maintenance works. |
| Garnies Close 37-42 | Planned shutdown of heating and hot water services | 15/01/2025 | 29/01/2025 | There will be an interruption to the heating and hot water service to your block from 9am on 29/01/25 for approximately 8 hours for essential maintenance works. |
| Julian House 1-40 | Planned shutdown of secondary water service | 15/01/2025 | 29/01/2025 | There will be an interruption to the secondary water service to your block affecting toilets, baths/showers and wash hand basins from 9am on 29/01/25 for approximately 4 hours for essential maintenance works. |
| Friern Road 247-293(O), SE22 0BE | Loss of cold water water service | 15/01/2025 | 16/01/2025 | Contractors to attend and investigate
Return to service 16/01/2025 |
| Eugene Cotter House 1-63 | Emergency shutdown of secondary water service | 14/01/2025 | 16/01/2025 | Owing to emergency work there will be an interruption to the secondary water service to your block affecting toilets, baths/showers and wash hand basins from 9am on 16/01/25 for approximately 4 hours for essential maintenance works. |
| Layard Square 1-156 | Planned shutdown of heating and hot water service | 14/01/2025 | 28/01/2025 | There will be an interruption to the heating and hot water service to your block from 9am on 28/01/25 for approximately 7 hours for essential maintenance works. |
| Grimsel Path 30-45 | Loss of hot water service | 14/01/2025 | 14/01/2025 | Contractors to attend and investigate.
Update 14/01/2025 @ 4pm repairs to your hot water are still on going and we are working hard on restoring your service as soon as possible. Returned to service 14/01/2025 |
| Wendover, Thurlow Street, 1-240(C) & 1a ;Aylesbury Learning Centre | Loss of heating service | 12/01/2025 | 12/01/2025 | Contractor to attend and investigate.
Returned to service 12/01/2025 |
| Grimsel Path 30-45 | Loss of heating service | 12/01/2025 | 12/01/2025 | Returned to service 12/01/25 please allow approximately 2 hours from 09:40pm for service to be fully operational.
Returned to service 12/01/2025 |
| Kellow House 1-16 | Lift 1048 out of service | 10/01/2025 | TBC | Contractors to attend and investigate |
| Don Phelan Close 128-164 | Loss of heating and hot water services | 10/01/2025 | 10/01/2025 | Contractors to attend and investigate.
Update 10/01/2025 @ 4pm repairs to your heating and hot water are still on going and we are working hard on restoring your service as soon as possible. Returned to service 10/01/2025 |
| Mary Datchelor Close 39-91 | Loss of heating and hot water services | 10/01/2025 | 10/01/2025 | Contractors to attend and investigate.
Update 10/01/2025 @ 4pm repairs to your heating and hot water are still on going and we are working hard on restoring your service as soon as possible. Returned to service 10/01/2025 |
| Canterbury Place 26-60 | Loss of heating and hot water service | 10/01/2025 | 10/01/2025 | Contractors to attend and investigate.
Update 10/01/2025 @ 4pm repairs to your heating and hot water are still on going and we are working hard on restoring your service as soon as possible. Returned to service 10/01/2025 |
| Amina Way 2-70 | Loss of heating service | 10/01/2025 | 10/01/2025 | Contractors to attend and investigate.
Update 10/01/2025 @ 4pm repairs to your heating and hot water are still on going and we are working hard on restoring your service as soon as possible. Returned to service 10/01/2025 |
| Missenden, Inville Road 76-165(C)., SE17 2HU | Loss of heating service | 10/01/2025 | 11/01/2025 | Contractors to attend and investigate.
Returned to service 11/01/2025 |
| Wolverton, Alvey Street 176-192(C) | Loss of heating services | 10/01/2025 | 11/01/2025 | Contractors to attend and investigate.
Returned to service 11/01/2025 |
| Otterburn House 1-81 | Planned shutdown of heating and hot water services | 09/01/2025 | 23/01/2025 | There will be an interruption to the heating and hot water service to your block from 9am on 23/01/25 for approximately 7 hours for essential maintenance works. |
| Longridge House 36-86 | Planned shutdown of secondary water service | 09/01/2025 | 20/01/2025 | There will be an interruption to the secondary water service to your block affecting toilets, baths/showers and wash hand basins from 9am on 20/01/25 for approximately 4 hours for essential maintenance works. |
| Blackthorne Court 17-31 | Planned shutdown of hot water and mains water service | 09/01/2025 | 23/01/2025 | There will be an interruption to the hot water and secondary water service to your block affecting toilets, baths/showers, wash hand basins and the hot water supply from 9am on 23/01/25 for approximately 4 hours for essential maintenance works.
Update 14/01/2025 please be advised that there has been a change to the services affected. Mains water affecting the drinking water supply and hot water services will now be isolated from 9am on the 23/01/25 for approximately 6 hours for essential maintenance works. Apologies for any inconvenience this may cause. |
| Slade Walk 1-58 | Loss of heating service | 09/01/2025 | 09/01/2025 | Contractors to attend and .
Update 09/01/2025 @ 4pm repairs to your heating service are still on going and we are working hard on restoring your service as soon as possible. Returned to service 09/01/2025 |
| Beechdene 1-28 | Planned shutdown of secondary water service | 08/01/2025 | 21/01/2025 | There will be an interruption to the secondary water service to your block affecting toilets, baths/showers and wash hand basins from 9am on 21/01/25 for approximately 4 hours for essential maintenance works. |
| Danny McCarty Court 1-19 | Urgent electrical shutdown | 08/01/2025 | 10/01/2025 | Due to essential electrical testing there may be an interruption to your communal electrical supply affecting communal lighting, lifts, door entry systems, heating/hot water and broadband services for approximately 30 minutes between 10am and 11:30am on 10.01.25 |
| East Surrey Grove 39-68
Cronin Street 1-38 |
Planned shutdown of heating and hot water service | 08/01/2025 | 22/01/2025 | There will be an interruption to the heating and hot water service to your block from 9am on 22/01/25 for approximately 8 hours for essential maintenance works. |
| Westlake, Rotherhithe New Road 1-130 | Loss of heating and hot water service | 08/01/2025 | 08/01/2025 | Contractor to attend and investigate.
Returned to service 08/01/2025 |
| Heversham House, Ilderton Road 1-98 | Loss of heating service | 08/01/2025 | 08/01/2025 | Contractors to attend and investigate.
Update 08/01/2025 @ 4pm repairs to your heating service are still on going and we are working hard on restoring your service as soon as possible. Returned to service 08/01/2025 |
| Kentmere House 1-38 | Loss of heating service | 08/01/2025 | 08/01/2025 | Contractors to attend and investigate.
Update 08/01/2025 @ 4pm repairs to your heating service are still on going and we are working hard on restoring your service as soon as possible. Returned to service 08/01/2025 |
| Abbeyfield Road 97 & Flats 1-30(C); Abbeyfield Road 99 | Loss of hot water service | 08/01/2025 | 08/01/2025 | Contractors to attend and investigate.
Update 08/01/2025 @ 4pm repairs to your hot water service are still on going and we are working hard on restoring your service as soon as possible. Returned to service 08/01/2025 |
| Leyland Court 1-42 | Lift 4153 out of service | 08/01/2025 | 20/01/2025 | Repairs required
Returned to service 20/01/2025 |
| Don Phelan Close 1-164 | Planned shutdown of heating and hot water service | 07/01/2025 | 21/01/2025 | There will be an interruption to the heating and hot water service to your block from 9am on 21/01/25 for approximately 8 hours for essential maintenance works. |
| Regina Point 1-80 | Planned shutdown of secondary water service | 07/01/2025 | 21/01/2025 | There will be an interruption to the secondary water service to your block affecting toilets, baths/showers and wash hand basins from 10am on 21/01/25 for approximately 2 hours for essential maintenance works. |
| West Lane 37-77
West Lane 68-142 |
Planned shutdown of mains water service | 07/01/2025 | 17/01/2025 | There will be an interruption to the mains water service to your block affecting the drinking water service from 9am on 17/01/2025 for approximately 6 hours for urgent repair works. |
| Mandeville House 1-40 | Planned shutdown of mains water service | 07/01/2025 | 20/01/2025 | There will be an interruption to the mains water service to your block affecting the drinking water service from 10am on 20/01/2025 for approximately 6 hours for essential maintenance works |
| Hughes House 1-32 | Planned shutdown of heating and hot water services | 06/01/2025 | 20/01/2025 | There will be an interruption to the heating and hot water service to your block from 9am on 20/01/25 for approximately 4 hours for essential maintenance works. |
| Setchell Way 1-98
Alscot Way 2-78 Hazel Way 1-135 Curtis Way 1-59 Setchell Estate TA Hall Dunton Road 14-26 |
Planned shutdown of heating and hot water service | 06/01/2025 | 20/01/2025 | There will be an interruption to the heating and hot water service to your block from 9am on 20/01/25 for approximately 7 hours for essential maintenance works. |
| Latimer House 1-61
Latimer 86-113 |
Planned shutdown of hot water service | 06/01/2025 | 20/01/2025 | There will be an interruption to the hot water service to your block from 9am on 20/01/25 for approximately 7 hours for essential maintenance works. |
| Masterman House 1-67 | Lift 6139 out of service | 06/01/2025 | 21/01/2025 | Contractors to attend and investigate
Update 08/01/2025: Parts required |
| Cherrill Street 2-24 | Loss of heating service | 06/01/2025 | 06/01/2025 | Contractors to attend and investigate.
Returned to service 06/01/2025 |
| Wolverton, Alvey Street 152-175(C), SE17 2AH | Loss of heating and hot water services | 06/01/2025 | 06/01/2025 | Contractors to attend and investigate.
Returned to service 06/01/2025 |
| Wolverton, Alvey Street 176-192(C), SE17 2AZ | Loss of heating and hot water services | 06/01/2025 | 06/01/2025 | Contractors to attend and investigate.
Returned to service 06/01/2025 |
| Dekker House 1-30 | Lift 6123 out of service | 06/01/2025 | 20/01/2025 | Repairs required
Returned to service 20/01/2025 |
| Wickway Court 1-118(C)., SE15 6QB | Loss of heating and hot water services | 05/01/2025 | TBC | Contractors to attend and investigate.
Returned to service 5.1.2025 |
| Indus Court, Garnies Close 1-8(C), SE15 6LW | Loss of heating and hot water service | 05/01/2025 | 05/01/2025 | Contractor to attend and investigate.
Returned to service 05.01.2025 |
| Danube Court, Daniel Gardens 1-18(C), SE15 6LP | Loss of heating and hot water service | 05/01/2025 | 05/01/2025 | Contractor to attend and investigate.
Returned to service 05.01.2025 |
| Pear Court, East Surrey Grove 1-8(C), 10-18(C), SE15 6PF | Loss of heating and hot water service | 05/01/2025 | 05/01/2025 | Contractor to attend and investigate.
Returned to service 05.01.2025 |
| Ridgeway House 1-25(C), SE15 6PF | Loss of heating and hot water service | 05/01/2025 | 05/01/2025 | Contractor to attend and investigate.
Returned to service 05.01.2025 |
| Wilmot Close 1-42(C), SE15 6UA | Loss of heating and hot water service | 05/01/2025 | 06/01/2025 | Contractors to attend and investigate.
Returned to service 06.01.2025 |
| Sceaux Gardens Estate | Planned shutdown of heating and hot water service | 03/01/2025 | 16/01/2025 | There will be an interruption to the heating and hot water service to your block from 9am on 16/01/25 for approximately 8 hours for essential maintenance works. |
| Lorrimore Square 19-64 | Loss of mains drinking water service | 03/01/2025 | 03/01/2025 | Contractors to attend and investigate.
Returned to service 03/01/2025 |
| Northfield House 1-103 | Planned shutdown of secondary water service | 02/01/2025 | 16/01/2025 | There will be an interruption to the secondary water service to your block affecting toilets, baths/showers and wash hand basins from 9am on 16/01/25 for approximately 4 hours for essential maintenance works. |
| Missenden 1-75
Missenden 76-165 |
Planned shutdown of heating and hot water service | 02/01/2025 | 15/01/2025 | There will be an interruption to the heating and hot water service to your block from 9am on 15/01/25 for approximately 7 hours for essential maintenance works. |
| Dighton Court 1-54
Hillingdon Street 81-127 |
Planned shutdown of heating and hot water service | 02/01/2025 | 16/01/2025 | There will be an interruption to the heating and hot water service to your block from 9am on 16/01/25 for approximately 7 hours for essential maintenance works. |
| Gayhurst 1-162
Hambledon 1-20 |
Planned shutdown of heating and hot water services | 02/01/2025 | 16/01/2025 | There will be an interruption to the heating and hot water service to your block from 9am on 16/01/25 for approximately 7 hours for essential maintenance works |
| Broadmayne 1-54
Woodsford 1-54 Studland 1-54 Lulworth 1-54 |
Planned shutdown of heating and hot water service | 02/01/2025 | 15/01/2025 | There will be an interruption to the heating and hot water service to your block from 9am on 15/01/25 for approximately 7 hours for essential maintenance works. |
| Southey House 1-38 | Lift 1200 out of service | 02/01/2025 | 06/02/2025 | Repairs required
Update 09/01/2025: Specialist contractor to attend and investigate Update 20/01/2025: Hydraulic specialist to carry out repair/replacement of motor |
| Blackthorne court 9-31 & Rowan Court 1-49 | Planned electrical shutdown | 23/12/2024 | 06/01/2025 | There will be an interruption to the internal and communal electrical supply from 09:00am on 06/01/2025 for approximately 8 hours for essential electrical repairs. |
| Rotherhithe New Road 213-219(O) | Loss of heating service | 17/11/2024 | 19/11/2024 | Contractor to attend and investigate
Update 17/11/2024 @ 7:30pm repairs to your heating and hot water service are still on going and we are working hard on restoring your service as soon as possible. Update 18/11/2024 @ 4pm repairs to your heating service are still on going and we are working hard on restoring your service as soon as possible. Update 19/11/2024 @ 4pm repairs to your heating service are still on going and we are working hard on restoring your service as soon as possible. Returned to service 19/11/2024 |
| Pedworth SHU | Lift 5099 is out of service | 25/09/2024 | TBC | Contractors to attend and investigate
Update 04/10/24: Parts required Update 07/11/24: Technician to attend and further investigate Update 20/12/24: Specialist contractor to attend and investigate |
| . | . | 15/11/2023 | TBC |
Page last updated: 22 January 2025 06:17
