Communal breakdowns
This page is updated every two hours between the hours of 8am to 10pm with planned and unplanned outages on our estates. All times quoted are indicative and actual return to service times and dates may change.
Important safety notice – potential issue affecting your boiler
The manufacturer Ideal Heating, has identified a potential issue affecting a small proportion of their range of boilers. If an excessive volume of air becomes trapped inside the boiler in a fault condition, it could cause the boiler to overheat and fail. To fix this issue a heating engineer will need to visit your home to make a small modification to your boiler. The visit will be free of charge and take 30 to 60 minutes. To register for the upgrade, we need you to confirm your contact details at www.idealsupport.co.uk.
You can continue to use your boiler. However, we advise you check that its pressure gauge is as close to 1.5bar as possible.
If your boiler is at less than one bar and you are unable to repressurise it, please do one of the following:
Call our call centre on 0800 952 4444
Call Ideal Heating on 0808 175 9173
Email customer@idealsupport.co.uk
We're sorry that this issue has arisen and appreciate you may have concerns. If you have any questions, visit www.idealsupport.co.uk or get in touch using the contact details on this page.
The manufacturer Ideal Heating, has identified a potential issue affecting a small proportion of their range of boilers. If an excessive volume of air becomes trapped inside the boiler in a fault condition, it could cause the boiler to overheat and fail. To fix this issue a heating engineer will need to visit your home to make a small modification to your boiler. The visit will be free of charge and take 30 to 60 minutes. To register for the upgrade, we need you to confirm your contact details at www.idealsupport.co.uk.
You can continue to use your boiler. However, we advise you check that its pressure gauge is as close to 1.5bar as possible.
If your boiler is at less than one bar and you are unable to repressurise it, please do one of the following:
Call our call centre on 0800 952 4444
Call Ideal Heating on 0808 175 9173
Email customer@idealsupport.co.uk
We're sorry that this issue has arisen and appreciate you may have concerns. If you have any questions, visit www.idealsupport.co.uk or get in touch using the contact details on this page.
The decision has been made to change the communal heating system over to winter mode borough-wide. This will be done in phases on 9 October 2024 and 10 October 2024. This is due to the outside temperatures dropping below 17°C in the day and below 10°C in the evening for five consecutive days.
If your issue is not listed, find out how to report a repair.
Page last updated: 23 November 2024 08:01
| Block name | Outage description | Date reported | Estimated return to service | Status |
|---|---|---|---|---|
| Wivenhoe Close 1-203(O) | Loss of heating service | 23/11/2024 | TBC | Contractor to attend and investigate |
| Dennis Court, 1-13 | Loss of water service | 22/11/2024 | 22/11/2024 | Contractor to attend and investigate.
Returned to service |
| Primrose House, Peckham Hill Street 1-11(C), SE15 5SS | Loss of heating and hot water service | 22/11/2024 | 22/11/2024 | Contractors to attend and investigate.
Returned to service 22/11/2024 please allow approximately 2 hours from 10am for service to be fully operational |
| Adrian Court 1-12 | Loss of mains water and secondary water service | 22/11/2024 | 22/11/2024 | Contractors to attend and investigate
Returned to service |
| Curtis Way 1-17 | Loss of heating service | 22/11/2024 | 22/11/2024 | Contractors to attend and investigate
Returned to service 22/11/2024 please allow approximately 2 hours from 12pm for service to be fully operational |
| Eugene Cotter House, Beckway Street 1-63(C), SE17 1QS | Loss of heating and hot water service | 22/11/2024 | 22/11/2024 | Contractor to attend and investigate.
Returned to service 22/11/2024 please allow approximately 2 hours from 12pm for service to be fully operational |
| Thames Court 34-53 | Loss of heating service | 22/11/2024 | 22/11/2024 | Contractors to attend and investigate
Returned to service 22/11/2024 please allow approximately 2 hours from 2pm for service to be fully operational |
| Gayhurst 80-144 | Loss of heating service | 22/11/2024 | 22/11/2024 | Contractors to attend and investigate
Returned to service 22/11/2024 please allow approximately 2 hours from 2pm for service to be fully operational |
| Winchester Close 73-83 | Loss of heating and hot water service | 22/11/2024 | 22/11/2024 | Contractors to attend and investigate
Returned to service 22/11/2024 please allow approximately 2 hours from 2.30pm for service to be fully operational. |
| 71 Chandler Way 1-9 | Lift 6044 is out of service | 22/11/2024 | 25/11/2024 | Engineer to attend and investigate |
| Halling House1-12 | Lift 1169 is out of service | 22/11/2024 | TBC | Engineer to attend and investigate
Update 22/11/2024: Part required |
| Penrose House 37-52 | Lift 4068 is out of service | 22/11/2024 | TBC | Contractors to attend and investigate |
| Hartley House 1-35 | Lift 1051 is out of service | 22/11/2024 | 22/11/2024 | Engineer to attend and investigate
Returned to service 22/11/2024 |
| Otterburn House 1-81 | Loss of heating and hot water service | 21/11/2024 | TBC | Contractor to attend and investigate |
| Marden Square 2-185 | Planned shutdown of hot water service | 21/11/2024 | 05/12/2024 | There will be an interruption to the hot water service to your block from 9am on 05/12/24 for approximately 7 hours for essential maintenance works. |
| Lulworth 1-54 | Planned shutdown of mains water service and secondary water service | 21/11/2024 | 04/12/2024 | There will be an interruption to the mains drinking water and secondary water service to your block affecting toilets, baths/showers and wash hand basins and drinking water from 9am on 4/12/24 for approximately 4 hours for essential maintenance works. |
| Casby House 1-83 | Urgent shutdown of mains water service | 21/11/2024 | 26/11/2024 | There will be an interruption to the mains water service to your block affecting the mains drinking water service from 10am on 26/11/24 for approximately 5 hours for urgent maintenance works. |
| Crossmount House 1-82 | Loss of heating service | 21/11/2024 | 21/11/2024 | Contractors to attend and investigate.
Returned to service 21/11/2024 please allow approximately 4 hours from 9pm for service to be fully operational Update 21/11/2024 @ 4pm repairs to your heating service are still on going and we are working hard on restoring your service as soon as possible. |
| Adron House 1-16 | Loss of hot water service | 21/11/2024 | 21/11/2024 | Contractors to attend and investigate
Returned to service 21/11/2024 please allow approximately 2 hours from 2pm for service to be fully operational |
| Thornton House 1-30 | Lift 1015 is out of service | 21/11/2024 | 21/11/2024 | Engineer to attend and investigate
Returned to service 21/11/2024 |
| Cezanne House 1-28 | Planned shutdown of heating and hot water service | 21/11/2024 | 05/12/2024 | There will be an interruption to the heating and hot water service to your block from 9am on 05/12/24 for approximately 8 hours for essential maintenance works. |
| Slade walk 1-58 | Planned shutdown of hot water service | 21/11/2024 | 05/12/2024 | There will be an interruption to the hot water service to your block from 9am on 05/12/24 for approximately 7 hours for essential maintenance works. |
| Lucey Way 1-35 | Loss of heating service | 21/11/2024 | 21/11/2024 | Contractors to attend and investigate
Returned to service 21/11/2024 please allow approximately 4 hours from 9pm for service to be fully operational |
| KentMere House 1-38 | Loss of heating and hot water service | 21/11/2024 | 21/11/2024 | Contractors to attend and investigate.
Returned to service 21/11/2024 please allow approximately 4 hours from 9pm for service to be fully operational Update 21/11/2024 @ 4pm repairs to your heating and hot water services are still on going and we are working hard on restoring your service as soon as possible. |
| Gayhurst 80-144 | Loss of heating service | 21/11/2024 | 21/11/2024 | Contractors to attend and investigate.
Returned to service 21/11/2024 please allow approximately 2 hours from 4pm for service to be fully operational |
| Hemp Walk 23-29 | Loss of heating service | 21/11/2024 | 21/11/2024 | Contractors to attend and investigate.
Returned to service 21/11/2024 please allow approximately 2 hours from 4pm for service to be fully operational |
| Grainger Court 1-20 | Loss of heating and hot water service | 21/11/2024 | 21/11/2024 | Contractor to attend and investigate.
Returned to service 21/11/2024 please allow approximately 2 hours from 9pm for service to be fully operational Update 21/11/2024 @ 4pm repairs to your heating and hot water service are still on going and we are working hard on restoring your service as soon as possible. |
| Danube Court 1 - 18, Daniel Gardens | Loss of heating service | 21/11/2024 | 21/11/2024 | Contractor to attend and investigate
Returned to service 21/11/2024 please allow approximately 2 hours from 9:30pm for service to be fully operational |
| Hughes House SHU (1-32)
Canterbury Place 1-31 (o) Canterbury Place 33-75 (o) Canterbury Place 10-24 (e) Canterbury Place 26-60 (e) Wesley Close 1-23 Wesley Close 24-30 (e) Newington T&RA Hall Crampton Street 44-54 Marlborough Close 1-78 Canterbury Place 64-74 (e) Canterbury Place 77-131 Hampton Street 37-57 Lucy Ashe House 1-20 Searson House 1-25 Winchester Close 1-11 Winchester Close 13-23 Winchester Close 25-35 Winchester Close 37-47 Winchester Close 49-59 Winchester Close 61-71 Winchester Close 73-83 Wesley Close 25-107 Winchester Close 2-12 Winchester Close 14-24 Winchester Close 26-36 Winchester Close 38-48 Winchester Close 50-60 Winchester Close 62-72 |
Loss of heating and hot water | 21/11/2024 | 21/11/2024 | Contractor to attend and investigate
Returned to service 21/11/2024 please allow approximately 4 hours from 9pm for service to be fully operational |
| Mccoid Way 1-21
Mccoid Way 2-10 Mccoid Way 12-22 Collinsion Walk 1-13 Collinson Walk 17-31 Collinson Walk 14-28 Collinson Walk 30-40 Scovell Cresent 1-7 Scovell Cresent 9-17 Scovell Cresent 19-25 Scovell Cresent 27-31 Scovell Cresent 33-41 Scovell Cresent 43-47 Scovell Cresent 2-6 Scovell Cresent 8-18 Scovell Cresent 20-24 Borough Square 1-3 Borough Square 4-6 Borough Square 7-9 Borough Square 10-13 Borough Square 14-15 |
Loss of heating and hot water | 21/11/2024 | 21/11/2024 | Contractor to attend and investigate
Returned to service 21/11/2024 please allow approximately 4 hours from 9pm for service to be fully operational |
| POVEY HOUSE 1-39, BECKWAY STREET, SE17 1TP | Loss of heating and hot water | 21/11/2024 | 22/11/2024 | Contractors to attend and investigate
Returned to service |
| Salisbury Close 1-6 | Loss of heating | 21/11/2024 | 22/11/2024 | Contractors to attend and investigate
Returned to service |
| Crane House, Grummant Road 1-70 | Loss of heating and hot water | 21/11/2024 | 22/11/2024 | Contractors to attend and investigate.
Returned to service 22/11/2024 please allow approximately 2 hours from 10am for service to be fully operational |
| Damory House 1-35 | Loss of water | 21/11/2024 | TBC | Due to a burst pipe drinking water and toilets are being affected. Contractors are currently on site attempting to rectify the issue .
Update 21/11/2024 @ 4pm repairs to your water service are still on going and we are working hard on restoring your service as soon as possible. Update 22/11/2024 @ 10am repairs to your water service are still on going and we are working hard on restoring your service as soon as possible. |
| Wendover 241-471 | Lift 4032 is out of service | 21/11/2024 | 22/11/2024 | Repairs to attend and investigate
Returned to service 22/11/2024 |
| Harold Maddison House, Alberta Street 1-48 | Loss of hot water services | 20/11/2024 | 20/11/2024 | Returned to service 20/11/2024 please allow approximately 2 hours from 07:50AM for service to be fully operational. |
| Winchester Close 13-23 | Loss of heating and hot water services | 20/11/2024 | TBC | Contractors to attend and investigate. |
| Hampton Street 37-57
Lucy Ashe House 1-20 Searson House 1-25 Winchester Close 1-83 Wesley Close 25-107 |
Planned shutdown of heating and hot water service | 20/11/2024 | 04/12/2024 | There will be an interruption to the heating and hot water service to your block from 8am on 04/12/24 for approximately 7 hours for essential maintenance works. |
| Potier Street 1-12 | Loss of heating and hot water services | 20/11/2024 | TBC | Contractors to attend and investigate |
| Heversham House 1-98 | Loss of heating and hot water services | 20/11/2024 | TBC | Contractors to attend and investigate |
| St Owen House 1-36 | Planned shutdown of heating, hot and secondary water services | 20/11/2024 | 02/12/2024 | There will be an interruption to the heating, hot water and secondary water service to your block affecting heating, hot water and toilets, baths/showers and wash hand basins from 9am on 02/12/24 for approximately 4 hours for essential maintenance works. |
| Brook Drive 1-38 SHU | Planned shutdown of hot water service | 20/11/2024 | 04/12/2024 | There will be an interruption to the hot water service to your block from 9am on 04/12/24 for approximately 7 hours for essential maintenance works. |
| Yarnfield Square 15-46 | Loss of mains water service and secondary water service | 20/11/2024 | TBC | Contractors to attend and investigate |
| Gayhurst 80-144 | Loss of heating service | 20/11/2024 | TBC | Contractors to attend and investigate.
Update 20/11/2024 @ 4pm repairs to your heating service are still on going and we are working hard on restoring your service as soon as possible. |
| Adron House 1-16 | Loss of heating and hot water service | 20/11/2024 | TBC | Contractors to attend and investigate.
Update 20/11/2024 @ 4pm repairs to your heating and hot water service are still on going and we are working hard on restoring your service as soon as possible. |
| Walters House, Otto Street 1-68 | Loss of heating service | 20/11/2024 | 20/11/2024 | Contractors to attend and investigate.
Returned to service 20/11/2024 please allow approximately 2 hours from 4pm for service to be fully operational. |
| Brewhouse Walk 1-33
Farrins Rents 22-31 |
Loss of heating service | 20/11/2024 | TBC | Contractors to attend and investigate.
Update 20/11/2024 @ 4pm repairs to your heating service are still on going and we are working hard on restoring your service as soon as possible. |
| George Walter Court 1-49 | Loss of hot water service | 20/11/2024 | 20/11/2024 | Contractors to attend and investigate.
Returned to service 20/11/2024 please allow approximately 2 hours from 4pm for service to be fully operational. |
| Slade Walk 1-58 | Loss of heating water service | 20/11/2024 | 20/11/2024 | Contractors to attend and investigate.
Returned to service 20/11/2024 please allow approximately 2 hours from 4pm for service to be fully operational. |
| Cossall Walk 1-108
Cossall Walk 109 (1-32) Queens Road 90 / Flats 1-24 |
Loss of heating service | 20/11/2024 | 20/11/2024 | Contractors to attend and investigate.
Returned to service 20/11/2024 please allow approximately 2 hours from 4pm for service to be fully operational. |
| Damory House, Abbeyfield Road 1-35(C)., SE16 2EZ | Loss of cold water service | 20/11/2024 | 20/11/2024 | contractors to attend and investigate
Resolved at 22:30 |
| Wakefield House, Goldsmith Road 1-91(C) ., SE15 5ST | Loss of heating service | 20/11/2024 | 20/11/2024 | Contractor to attend and investigate
Resolved at 22:30 |
| Otterburn House, Sultan Street 1-81(C)., SE5 0XD | loss of heating service | 20/11/2024 | 20/11/2024 | contractor to attend and investigate
Resolved at 22:30 |
| Kevan House, Wyndham Road 1-82(C) ., SE5 0LP | Loss of heating and hot water service | 20/11/2024 | 20/11/2024 | contractors to attend and
Resolved at 22:30 |
| Heron House, Grummant Road 1-52(C)., SE15 5NJ | Loss of heating and hot water service | 20/11/2024 | 21/11/2024 | Contractors to attend and investigate
Returned to service 21/11/2024 |
| Danny Mccarthy Court 1-19 | Loss of heating and hot water service | 20/11/2024 | 21/11/2024 | Contractors to attend and investigate.
Returned to service 21/11/2024 please allow approximately 4 hours from 9pm for service to be fully operational Update 21/11/2024 @ 4pm repairs to your heating and hot water service are still on going and we are working hard on restoring your service as soon as possible. |
| Trevithick House 1-52 | Lift 5080 is out of service | 20/11/2024 | TBC | Engineer to attend and investigate
Update 22/11/2024: New processor backboard required. |
| Albert Westcott House 1-48 | Lift 4003 is out of service | 20/11/2024 | TBC | Contractors to attend and investigate
Update 22/11/2024: Part required |
| St Vincent House 1-72 | Lift 1085 is out of service | 20/11/2024 | TBC | Engineer to attend and investigate.
Update 22/11/2024: Drive removed for specialist repair. |
| Harold Maddison House, Alberta Street 1-48(C)., SE17 3SG | Loss of heating and hot water services | 19/11/2024 | 19/11/2024 | Contractors to attend and investigate.
Returned to service 19/11/2024 please allow approximately 2 hours from 10am for service to be fully operational. |
| Lucey Way 2-252 | Planned shutdown of secondary water and hot water service | 19/11/2024 | 03/12/2024 | There will be an interruption to the secondary water service and hot water service to your block affecting toilets, baths/showers and wash hand basins from 9am on 03/12/24 for approximately 4 hours for essential maintenance works. |
| Cossall Estate | Planned shutdown of heating and hot water service | 19/11/2024 | 03/12/2024 | There will be an interruption to the heating and hot water service to your block from 9am on 03/12/24 for approximately 8 hours for essential maintenance works. |
| Wesley Close 2-30 | Loss of heating and hot water | 19/11/2024 | 19/11/2024 | Contractors to attend and investigate
Returned to service 19/11/2024 please allow approximately 2 hours from 12pm for service to be fully operational |
| Dartford Street 2-30 | Urgent shutdown of secondary water service | 19/11/2024 | 25/11/2024 | There will be an interruption to the secondary water service to your block affecting toilets, baths/showers and wash hand basins from 9am on 25/11/24 for approximately 4 hours for urgent maintenance works. |
| New Place Square 2-144 | Planned shutdown of heating and hot water services | 19/11/2024 | 03/12/2024 | There will be an interruption to the heating and hot water service to your block from 9am on 03/12/24 for approximately 7 hours for essential maintenance works. |
| Kinglake Street 1-31 | Planned shutdown of secondary water service | 19/11/2024 | 03/12/2024 | There will be an interruption to the secondary water service to your block affecting toilets, baths/showers and wash hand basins from 9am on 03/12/24 for approximately 4 hours for essential maintenance works. |
| Potier Street 1-12 | Loss of heating and hot water | 19/11/2024 | 19/11/2024 | Contractors to attend and investigate
Returned to service 19/11/2024 please allow approximately 2 hours from 2pm for service to be fully operational |
| Wouldham Court, 5-21 | Loss of heating service | 19/11/2024 | 19/11/2024 | Contractors to attend and investigate
Outage resolved |
| Woods Road 6-22 | Loss of heating service | 19/11/2024 | 19/11/2024 | Contractors to attend and investigate.
Returned to service 19/11/2024 please allow approximately 2 hours from 4pm for service to be fully operational |
| Thaxted Court 1-24 | Loss of heating and hot water service | 19/11/2024 | 19/11/2024 | Contractors to attend and investigate.
Update 19/11/2024 @ 4pm repairs to your heating and hot water service are still on going and we are working hard on restoring your service as soon as possible. Outage resolved |
| Crossmount House 1-82 | Loss of heating and hot water service | 19/11/2024 | 19/11/2024 | Contractors to attend and investigate.
Update 19/11/2024 @ 4pm repairs to your heating and hot water service are still on going and we are working hard on restoring your service as soon as possible. Outage resolved |
| Alberta Street 8-24 | Loss of heating service | 19/11/2024 | 19/11/2024 | Contractors to attend and investigate.
Update 19/11/2024 @ 4pm repairs to your heating service are still on going and we are working hard on restoring your service as soon as possible. Outage resolved |
| Owgan Close 1-46 | Loss of heating and hot water service | 19/11/2024 | 19/11/2024 | Returned to service 19/11/2024 please allow approximately 2 hours from 11:50pm for service to be fully operational. |
| Flats 40-67, Langley Court, 11 Bradenham Close | Loss of heating and hot water services | 19/11/2024 | 20/11/2024 | Returned to service 20/11/2024 please allow approximately 2 hours from 07:35AM for service to be fully operational. |
| Laird House, Redcar Street 1-82 | Loss of heating and hot water services | 19/11/2024 | 20/11/2024 | Returned to service 20/11/2024 please allow approximately 2 hours from 07:37AM for service to be fully operational. |
| Mcintosh House 1-24 | Loss of heating service | 19/11/2024 | 19/11/2024 | Contractors to attend and investigate.
Update 19/11/2024 @ 4pm repairs to your heating service are still on going and we are working hard on restoring your service as soon as possible. Outage resolved 19/11/24 |
| St Marys Estate 1-38 | Urgent shutdown of Mains water service | 18/11/2024 | 27/11/2024 | There will be an interruption to the mains water service to your block affecting the mains drinking water service from 9am on 27/11/24 for approximately 4 hours for urgent maintenance works. |
| Meeting House Lane 53-157 | Urgent shutdown of mains water service | 18/11/2024 | 25/11/2024 | There will be an interruption to the mains water service to your block affecting the mains drinking water service from 9am on 25/11/24 for approximately 5 hours for urgent maintenance works. |
| Falcon Point 1-110 | Planned shutdown of hot water service | 18/11/2024 | 02/12/2024 | There will be an interruption to the hot water service to your block from 9am on 02/12/24 for approximately 7 hours for essential maintenance works. |
| Gayhurst 1-162
Hambledon 1-20 |
Planned shutdown of hot water service | 18/11/2024 | 02/12/2024 | There will be an interruption to the hot water service to your block from 9am on 02/12/24 for approximately 4 hours for essential maintenance works. |
| Benenden House 1-10
Cuxton House 1-10 Deal House 1-10 Folkestone House 1-8 Groombridge House 1-9 Ivy Church Lane 1-17 Kinglake Street 1-31 Kinglake Street 33-43 Littlebourne House 1-9 Mina Road 2-16,20 |
Planned shutdown of heating and hot water services | 18/11/2024 | 02/12/2024 | There will be an interruption to the heating and hot water service to your block from 9am on 02/12/24 for approximately 7 hours for essential maintenance works. |
| Napier House 1-36 | Planned shutdown of heating and hot water service | 18/11/2024 | 02/12/2024 | There will be an interruption to the heating and hot water service to your block from 9am on 02/12/24 for approximately 7 hours for essential maintenance works. |
| Wyndham Estate | Loss of heating and hot water services | 18/11/2024 | TBC | Some properties may be experiencing a loss of service due to ongoing works to install temporary boilers. We apologise for any disruption experienced.
Update 21/11/24 @4pm - Due to the drop in temperature the temporary boilers are struggling to meet the demand. Engineers are on site trying to raise temperatures. We are working hard on restoring your service as soon as possible. Update 22/11/2024 @ 4pm repairs to your heating and hot water service are still on going and we are working hard on restoring your service as soon as possible. |
| Rotherhithe New Road 213-219(O) | Loss of heating service | 17/11/2024 | TBC | Contractor to attend and investigate
Update 17/11/2024 @ 7:30pm repairs to your heating and hot water service are still on going and we are working hard on restoring your service as soon as possible. Update 18/11/2024 @ 4pm repairs to your heating service are still on going and we are working hard on restoring your service as soon as possible. Update 19/11/2024 @ 4pm repairs to your heating service are still on going and we are working hard on restoring your service as soon as possible. |
| Venice Court, Sultan Street 1-30 | Loss of heating water services | 16/11/2024 | 16/11/2024 | Contractors to attend and investigate.
Returned to service 16/11/24 |
| Heversham House, Ilderton Road 1-98 | Loss of heating and hot water services | 16/11/2024 | 16/11/2024 | Contractors to attend and investigate.
Returned to service 16/11/24 |
| Missenden, Inville Road 256-299 | Loss of heating services | 16/11/2024 | 16/11/2024 | Contractors to attend and investigate.
Returned to service 16/11/24 |
| Clifton Crescent 1-8 | Planned shutdown of the secondary water service | 15/11/2024 | 28/11/2024 | There will be an interruption to the secondary water service to your block affecting toilets, baths/showers and wash hand basins from 9am on 28/11/24 for approximately 4 hours for essential maintenance works. |
| Keyworth Hostel | Lift 2000 is out of service | 15/11/2024 | TBC | Part required |
| Owgan Close 1-46(C)., SE5 7SH | Loss of heating services | 15/11/2024 | 15/11/2024 | Contractors to attend and investigate.
Returned to service 15/11/24 |
| Molesworth House 1-58 | Loss of heating and hot water services | 15/11/2024 | 15/11/2024 | Contractors to attend and investigate.
Update 15/11/2024 @ 4pm repairs to your heating and hot water service are still on going and we are working hard on restoring your service as soon as possible. Returned to service 15/11/24 |
| Arica House, Slippers Place 1-88(C)., SE16 2EH | Loss of heating and hot water services | 15/11/2024 | 15/11/2024 | Contractors to attend and investigate.
Returned to service 15/11/24 |
| Kevan House, Wyndham Road 1-82(C) ., SE5 0LP | Loss of heating and hot water services | 15/11/2024 | 15/11/2024 | Contractor to attend and investigate.
Returned to service 15/11/24 |
| Crane House, Grummant Road 1-70(C) ., SE15 5NF | Loss of heating and hot water service | 15/11/2024 | 15/11/2024 | Contractors to attend and investigate.
Returned to service 15/11/24 |
| Slade Walk 1-58(C) ., SE17 3HW | Loss of heating services | 15/11/2024 | 15/11/2024 | Contractor to attend and investigate.
Returned to service 15/11/24 |
| Wesley Close 1-30
Canterbury Place 1-75 Canterbury Place 10-60 |
Planned shutdown of hot water service | 14/11/2024 | 27/11/2024 | There will be an interruption to the hot water service to your block from 9am on 27/11/24 for approximately 7 hours for essential maintenance works. |
| Layard Square 1-156 | Planned shutdown of heating and hot water services | 14/11/2024 | 28/11/2024 | There will be an interruption to the heating and hot water service to your block from 9am on 28/11/24 for approximately 7 hours for essential maintenance works. |
| Market Place 14-35
Rock Grove Way 1-60 Drappers Way 1-35 |
Planned shutdown of heating and hot water service | 14/11/2024 | 28/11/2024 | There will be an interruption to the heating and hot water service to your block from 9am on 28/11/24 for approximately 7 hours for essential maintenance works. |
| Barset Estate | Urgent shutdown of heating and hot water services | 14/11/2024 | 20/11/2024 | Owing to urgent work there will be an interruption to the heating and hot water service to your block from 9am on 20/11/24 for approximately 8 hours for essential maintenance works. |
| Smeaton Court 1-54 | Loss of heating service | 14/11/2024 | 14/11/2024 | Contractors to attend and investigate.
Returned to service 14/11/24 |
| Albert Westcott House 1-48
Harold Maddison House 1-48 |
Planned shutdown of heating and hot water services | 13/11/2024 | 27/11/2024 | There will be an interruption to the heating and hot water service to your block from 9am on 27/11/24 for approximately 7 hours for essential maintenance works. |
| Consort Estate | Planned shutdown of heating and hot water service | 13/11/2024 | 27/11/2024 | There will be an interruption to the heating and hot water service to your block from 9am on 27/11/24 for approximately 8 hours for essential maintenance works. |
| Lucey Way 2-88
Lucey Way 1-155 |
Planned shutdown of heating and hot water services | 12/11/2024 | 26/11/2024 | There will be an interruption to the heating and hot water service to your block from 9am on 26/11/24 for approximately 7 hours for essential maintenance works. |
| Alscot Way 13-39(O | Loss of heating and hot water service | 12/11/2024 | TBC | Contractor to attend and investigate |
| Brawne House 1-68 | Planned shutdown of boosted mains water and secondary water service. | 11/11/2024 | 25/11/2024 | There will be an interruption to the mains boosted drinking water and secondary water service to your block affecting toilets, baths/showers and wash hand basins and drinking water from 9am on 25/11/24 for approximately 4 hours for essential maintenance works. |
| Heversham House 1-98
Kentmere House 1-38 |
Planned shutdown of heating and hot water services | 11/11/2024 | 25/11/2024 | There will be an interruption to the heating and hot water service to your block from 9am on 25/11/24 for approximately 7 hours for essential maintenance works. |
| Brimmington Estate | Planned shutdown of heating and hot water services | 11/11/2024 | 25/11/2024 | There will be an interruption to the heating and hot water service to your block from 9am on 25/11/24 for approximately 9 hours for essential maintenance works. |
| Glover House 1-41 | Planned shutdown of secondary water service | 11/11/2024 | 22/11/2024 | There will be an interruption to the secondary water service to your block affecting toilets, baths/showers and wash hand basins from 10am on 22/11/24 for approximately 4 hours for essential maintenance works. |
| Castlemead 1-112
Wessonmead 1-5 Bishopsmead 1-38 Churchmead 1-31 |
Planned shutdown of hot water services | 07/11/2024 | 21/11/2024 | There will be an interruption to the hot water service to your block from 9am on 21/11/24 for approximately 7 hours for essential maintenance works. |
| Atkinson House 1-29
Ellery House 1-24 Eugene Cotter 1-63 Povey House 1-39 Tisdall House 1-12 |
Planned shutdown of heating and hot water services | 07/11/2024 | 21/11/2024 | There will be an interruption to the heating and hot water service to your block from 9am on 21/11/24 for approximately 7 hours for essential maintenance works. |
| Bramwell House 28-52 | Loss of electrical supply | 07/11/2024 | TBC | Contractors to attend and investigate |
| Elephant and Castle Area | Loss of electrical supply | 07/11/2024 | TBC | UK Power Network have reported a power cut affecting the Elephant and Castle Area. Estimated return to service approximately 3:30pm. |
| Keetons Estate | Planned shutdown of heating and hot water | 07/11/2024 | 21/11/2024 | There will be an interruption to the heating and hot water service to your block from 9am on 21/11/24 for approximately 7 hours for essential maintenance works. |
| Waveney House 1-28 | Planned shutdown of secondary water service | 07/11/2024 | 21/11/2024 | There will be an interruption to the secondary water service to your block affecting toilets, baths/showers and wash hand basins from 9am on 21/11/24 for approximately 4 hours for essential maintenance works. |
| Kevan House 1-82 | Planned shutdown of heating and hot water services | 06/11/2024 | 20/11/2024 | There will be an interruption to the heating and hot water service to your block from 9am on 20/11/24 for approximately 7 hours for essential maintenance works. |
| Woolstaplers Way 2-160, 1-153
Cadbury Way 2-108, 1-149 |
Planned shutdown of heating service | 06/11/2024 | 20/11/2024 | There will be an interruption to the heating service to your block from 9am on 20/11/24 for approximately 7 hours for essential maintenance works. |
| Dighton Court 1-54
Hillingdon St 81-127 |
Planned shutdown of heating and hot water services | 05/11/2024 | 19/11/2024 | There will be an interruption to the heating and hot water service to your block from 9am on 19/11/24 for approximately 7 hours for essential maintenance works. |
| Dunlin House 1-17
Egret House 1-18 Fulmar House 1-18 Lower Road 189-216 Raven House 1-14 Sheldrake House 1-14 Siskin House 1-17 Tawny Way 7-36 |
Planned shutdown of heating and hot water services | 05/11/2024 | 19/11/2024 | There will be an interruption to the heating and hot water service to your block from 9am on 19/11/24 for approximately 7 hours for essential maintenance works. |
| Pedworth SHU | Lift 5099 is out of service | 25/09/2024 | TBC | Contractors to attend and investigate
Update 04/10/24: Parts required Update 07/11/24: Technician to attend and further investigate |
| . | . | 15/11/2023 | TBC |
Page last updated: 23 November 2024 08:01
