Communal breakdowns
This page is updated every two hours between the hours of 8am to 10pm with planned and unplanned outages on our estates. All times quoted are indicative and actual return to service times and dates may change.
Important safety notice – potential issue affecting your boiler
The manufacturer Ideal Heating, has identified a potential issue affecting a small proportion of their range of boilers. If an excessive volume of air becomes trapped inside the boiler in a fault condition, it could cause the boiler to overheat and fail. To fix this issue a heating engineer will need to visit your home to make a small modification to your boiler. The visit will be free of charge and take 30 to 60 minutes. To register for the upgrade, we need you to confirm your contact details at www.idealsupport.co.uk.
You can continue to use your boiler. However, we advise you check that its pressure gauge is as close to 1.5bar as possible.
If your boiler is at less than one bar and you are unable to repressurise it, please do one of the following:
Call our call centre on 0800 952 4444
Call Ideal Heating on 0808 175 9173
Email customer@idealsupport.co.uk
We're sorry that this issue has arisen and appreciate you may have concerns. If you have any questions, visit www.idealsupport.co.uk or get in touch using the contact details on this page.
The manufacturer Ideal Heating, has identified a potential issue affecting a small proportion of their range of boilers. If an excessive volume of air becomes trapped inside the boiler in a fault condition, it could cause the boiler to overheat and fail. To fix this issue a heating engineer will need to visit your home to make a small modification to your boiler. The visit will be free of charge and take 30 to 60 minutes. To register for the upgrade, we need you to confirm your contact details at www.idealsupport.co.uk.
You can continue to use your boiler. However, we advise you check that its pressure gauge is as close to 1.5bar as possible.
If your boiler is at less than one bar and you are unable to repressurise it, please do one of the following:
Call our call centre on 0800 952 4444
Call Ideal Heating on 0808 175 9173
Email customer@idealsupport.co.uk
We're sorry that this issue has arisen and appreciate you may have concerns. If you have any questions, visit www.idealsupport.co.uk or get in touch using the contact details on this page.
The communal heating system is changing to winter mode across the borough in phases on 16 and 17 October 2025. This is due to the outside temperatures dropping below 17°C in the day and below 10°C in the evening for 5 consecutive days.
If your issue is not listed, find out how to report a repair.
Page last updated: 07 December 2025 21:31
| Block name | Outage description | Date reported | Estimated return to service | Status |
|---|---|---|---|---|
| Plaxdale House, Congreve Street 1-6(C), SE17 1TB | Loss of heating and hot water services | 07/12/2025 | 07/12/2025 | Contractors to attend and investigate
Resolved on 07/12 @ 11:50 |
| Netley, Dalwood Street, London, SE5 7EY | Loss of power - UKPN | 07/12/2025 | 07/12/2025 | UKPN Contractors to attend and investigate.
Returned to service 07/12/2025. |
| Canterbury Place 119-131 | Loss of heating and hot water services | 07/12/2025 | TBC | Contractors to attend and investigate |
| Redbridge Gardens 1-123 | Loss of cold water service | 07/12/2025 | 07/12/2025 | Contractors to attend and investigate.
Returned to service 07/12/2025. |
| Winchester Close 73-83 | Loss of heating and hot water services | 07/12/2025 | TBC | Contractors to attend and investigate |
| Stanswood Gardens 43-66 | Loss of mains water service | 06/12/2025 | 06/12/2025 | Contractors to attend and investigate.
Returned to service 06/12/2025. |
| Kingfisher House, Grummant Road 1-18 | Loss of heating and hot water service | 06/12/2025 | 06/12/2025 | Contractors to attend and investigate
As per Smith & Byford they have checked the plant room and there is no fault with the communal boiler. Individual jobs will be raised for the properties affected |
| Don Phelan Close 1-25 | Loss of hot water service | 06/12/2025 | 06/12/2025 | Contractors to attend and investigate
As per Smith & Byford they have checked the communal boiler and there was no fault found. Individual jobs will need to be raised for the properties affected |
| Plaxdale House, Congreve Street 1-6 | Loss of hot water service | 06/12/2025 | 06/12/2025 | Contractors to attend and investigate
Returned to service 06/12/2025 please allow approximately 2 hours from 7:15pm for service to be fully operational |
| Russia Dock Road 14-23 | Loss of heating and hot water service | 06/12/2025 | 06/12/2025 | Contractors to attend and investigate
Returned to service 06/12/2025 please allow approximately 2 hours from 7:15pm for service to be fully operational |
| Pennack Road, 1-35 | Loss of heating and hot water service | 06/12/2025 | 07/12/2025 | Contractors to attend and investigate
Outage resolved |
| St Marys Estate 1-38 | Emergency shutdown of mains water service | 05/12/2025 | 08/12/2025 | There will be a interruption to the mains water service affecting the mains drinking water from 9am on the 08/12/2025 for a period of approximately 6 hours for emergency maintenance work. |
| Eugene Cotter House 1-63 | Loss of heating and hot water service | 05/12/2025 | 05/12/2025 | Contractor to attend and investigate
Returned to service 05/12/2025 please allow approximately 2 hours from 2pm for service to be fully operational |
| Molesworth House 1-58 | Loss of hot water service | 05/12/2025 | 05/12/2025 | Contractors to attend and investigate
Returned to service 05/12/2025 please allow approximately 2 hours from 4pm for service to be fully operational |
| Tisdall House 1-12 | Loss of heating and hot water service | 05/12/2025 | 05/12/2025 | Contractors to attend and investigate
Returned to service 05/12/2025 please allow approximately 2 hours from 4pm for service to be fully operational |
| John Kennedy House 1-96 | Loss of mains water service | 05/12/2025 | 05/12/2025 | Contractors to attend and investigate.
Returned to service 05/12/2025. |
| Montague Square 65-73 | Loss of heating and hot water service | 05/12/2025 | 05/12/2025 | Contractors to attend and investigate
Returned to service 05/12/2025 please allow approximately 2 hours from 7:30pm for service to be fully operational |
| Eugene Cotter House 1-63 | Loss of heating service | 05/12/2025 | 05/12/2025 | Contractors to attend and investigate
Returned to service 05/12/2025 please allow approximately 2 hours from 11:30pm for service to be fully operational |
| Pennack Road 37-75 | Loss of heating and hot water services | 05/12/2025 | 05/12/2025 | Contractors to attend and investigate
Returned to service 05/12/2025 |
| Povey House 1-39 | Loss of heating service | 05/12/2025 | 05/12/2025 | Contractors to attend and investigate
Returned to service 05/12/2025 please allow approximately 2 hours from 11:30pm for service to be fully operational |
| Annie Brewster House 1-91 | Loss of hot water and cold water service | 05/12/2025 | 05/12/2025 | Contractors to attend and investigate
Returned to service 05/12/25 |
| Ellery House 1-24 | Loss of heating service | 05/12/2025 | 05/12/2025 | Contractors to attend and investigate
Returned to service 05/12/2025 please allow approximately 2 hours from 11:30pm for service to be fully operational |
| John Kennedy House 1-96 | Loss of mains water service | 04/12/2025 | 04/12/2025 | Contractors to attend and investigate
Returned to service 04/12/2025 please allow approximately 2 hours from 7:00pm for service to be fully operational |
| Larch House 1-45 | Planned shutdown of secondary water service | 04/12/2025 | 17/12/2025 | There will be a interruption to the secondary water service affecting toilets, baths/showers and wash hand basins from 9am on the 17/12/2025 for a period of approximately 4 hours for essential maintenance work. |
| Hunter house 16-30
Gardiner House 1-4 Murphy House 1-24 |
Urgent shutdown of mains water service | 04/12/2025 | 09/12/2025 | There will be a interruption to the mains water service affecting the drinking water service from 9am on the 09/12/2025 for a period of approximately 6 hours for urgent maintenance work. |
| King Arthur Close 10(C) ., SE15 2LP | Loss of heating service to the block. | 04/12/2025 | 04/12/2025 | Contractors to attend and investigate.
Returned to service 04/12/2025 please allow approximately 2 hours from 12:47pm for service to be fully operational |
| Shere House 24-31 | Planned shutdown of secondary water service | 04/12/2025 | 18/12/2025 | There will be an interruption to the secondary water service affecting toilets, baths/showers and wash hand basins from 9am on the 18/12/2025 for a period of approximately 4 hours for essential maintenance work. |
| Thomson House 1-24 | Planned shutdown of secondary water service | 04/12/2025 | 18/12/2025 | There will be a interruption to the secondary water service affecting toilets, baths/showers and wash hand basins from 9am on the 18/12/2025 for a period of approximately 8 hours for essential maintenance work. |
| Huntley House 1-16 | Lift 2133 out of service | 04/12/2025 | TBC | Contractors to attend and investigate |
| Amina Way 33-59 | Loss of heating service | 04/12/2025 | 04/12/2025 | Contractors to attend and investigate
Returned to service 04/12/2025 please allow approximately 2 hours from 7:00pm for service to be fully operational |
| Slade Walk 1-58 | Loss of heating service | 04/12/2025 | 04/12/2025 | Contractors to attend and investigate
Returned to service 04/12/2025 please allow approximately 2 hours from 7:00pm for service to be fully operational |
| Russia Dock Road 14-23 24-26 | Loss of heating and hot water service | 04/12/2025 | 04/12/2025 | Contractors to attend and investigate
Update 04/12/25 @ 4pm repairs to your heating/hot water are still on going and we are working hard on restoring your service as soon as possible Returned to service 04/12/2025 please allow approximately 2 hours from 7:00pm for service to be fully operational |
| Eugene Cotter House 1-63 | Loss of heating and hot water service | 04/12/2025 | 04/12/2025 | Contractors to attend and investigate
Update 04/12/25 @ 4pm repairs to your heating/hot water are still on going and we are working hard on restoring your service as soon as possible Returned to service 04/12/2025 please allow approximately 2 hours from 7:00pm for service to be fully operational |
| Ellery House 1-24 | Loss of heating and hot water service | 04/12/2025 | 04/12/2025 | Contractors to attend and investigate
Update 04/12/25 @ 4pm repairs to your heating/hot water are still on going and we are working hard on restoring your service as soon as possible Returned to service 04/12/2025 please allow approximately 2 hours from 7:00pm for service to be fully operational |
| Wollaston Court 1-33 | Lift 1112 out of service | 04/12/2025 | TBC | Technician to attend and investigate |
| Amina Way 1-31 | Loss of heating services | 04/12/2025 | 05/12/2025 | Contractors to attend and investigate
Returned to service 05/12/2025 please allow approximately 2 hours from 7:17am for service to be fully operational |
| Atkinson House, Barlow Street 1-29 | Loss of heating and hot water services | 04/12/2025 | 04/12/2025 | Contractors to attend and investigate
Returned to service 04/12/2025 please allow approximately 2 hours from 9:40pm for service to be fully operational |
| Povey House, Beckway Street 1-39 | Loss of heating and hot water services | 04/12/2025 | 04/12/2025 | Contractors to attend and investigate
Returned to service 04/12/2025 please allow approximately 2 hours from 9:40pm for service to be fully operational |
| Crossmount House, Bowyer Street 1-82 | Loss of secondary water service | 04/12/2025 | 04/12/2025 | Contractors to attend and investigate
Returned to service 04/12/2025 please allow approximately 2 hours from 9:40pm for service to be fully operational |
| Tayo Situ House 1-42 | Loss of heating and hot water service | 04/12/2025 | 04/12/2025 | Contractors to attend and investigate
Returned to service 04/12/2025 please allow approximately 2 hours from 11:45pm for service to be fully operational |
| SE5 8 area | Loss of Power | 03/12/2025 | TBC | Contractor to attend and investigate
UKPN attending reference: INCD-396502-J |
| Mcneil Road 26-61 | Loss of heating and hot water service | 03/12/2025 | 03/12/2025 | Contractors to attend and investigate
Returned to service 03/12/2025 please allow approximately 2 hours from 12:24 for service to be fully operational |
| Chatham House 1-18 | Loss of hot water service | 03/12/2025 | 03/12/2025 | Contractor to attend and investigate
Returned to service 03/12/2025 please allow approximately 2 hours from 12:24 for service to be fully operational |
| Vestry Road 116-130 | Loss of heating and hot water service | 03/12/2025 | TBC | Contractors to attend and investigate |
| Abbeyfield Road 152-164 | Loss of heating and hot water service | 03/12/2025 | TBC | Contractors to attend and investigate
Update 03/12/2025 @4pm repairs to your heating/hot water are still on going and we are working hard on restoring your service as soon as possible. |
| Clifton Way 98-116(E) ; Pomeroy Street 26, SE15 2LG | Loss of heating service | 03/12/2025 | 04/12/2025 | Contractors to attend and investigate
Returned to service 04/12/2025 please allow approximately 2 hours from 12:47pm for service to be fully operational |
| Loder Street 2-22(E), SE15 2LF | Loss of heating and hot water services | 03/12/2025 | 04/12/2025 | Contractors to attend and investigate
Returned to service 04/12/2025 please allow approximately 2 hours from 12:47pm for service to be fully operational |
| Bath Close 152-162(E), SE15 2JU | Loss of heating and hot water services | 03/12/2025 | 04/12/2025 | Contractors to attend and investigate
Returned to service 04/12/2025 please allow approximately 2 hours from 12:47pm for service to be fully operational |
| Montague Square 1-13(C), SE15 2LQ | Loss of heating and hot water services | 03/12/2025 | 04/12/2025 | Contractors to attend and investigate
Returned to service 04/12/2025 please allow approximately 2 hours from 12:47pm for service to be fully operational |
| Bath Close 92-102(E), SE15 2JU | Loss of heating and hot water services | 03/12/2025 | 04/12/2025 | Contractors to attend and investigate
Returned to service 04/12/25 please allow approximately 2 hours from 12:47pm for service to be fully operational |
| Leyland Court 1-42 | Lift 4154 out of service | 03/12/2025 | 05/12/2025 | Part required
Returned to service 05/12/2025 |
| Layard Square 1-156(C); Drummond Road 151(C)., | Loss of hot water service to the block. | 02/12/2025 | 02/12/2025 | Contractors to attend and investigate.
Returned to service 02/12/2025 please allow approximately 2 hours from 10am for service to be fully operational |
| Barset Estate | Planned shutdown of heating and hot water service | 02/12/2025 | 15/12/2025 | There will be an interruption to the heating and hot water service to your block from 9am on 15/12/2025 for approximately 8 hours for essential maintenance works |
| Lynton Estate 30-37 | Planned shutdown of secondary water service | 02/12/2025 | 16/12/2025 | There will be a interruption to the secondary water service affecting toilets, baths/showers and wash hand basins from 9am on the 16/12/2025 for a period of approximately 8 hours for essential maintenance work. |
| Scovell Estate | Planned shutdown of heating and hot water service | 02/12/2025 | 16/12/2025 | There will be an interruption to the heating and hot water service to your block from 9am on 16/12/2025 for approximately 7 hours for essential maintenance works |
| CHATTAM HOUSE , LETTSOM ESTATE MCNEIL ROAD SE5 8PN , 1-18(C) | Loss of heating and hot water services | 02/12/2025 | 02/12/2025 | Contractors to attend and investigate
Resolved on 02/12 at 21:50 |
| Vestry Road 116-130(E) ., SE5 8PQ | Loss of heating and hot water services | 02/12/2025 | 02/12/2025 | Contractors to attend and investigate
Resolved on 02/12 at 21:50 |
| Helen Gladstone House 222-269 | Loss of heating and hot water service | 02/12/2025 | 03/12/2025 | Contractors to attend and investigate
Returned to service 03/12/2025 please allow approximately 2 hours from 10am for service to be fully operational. |
| Tissington court , SE16 2AQ | Loss of primary water service | 30/11/2025 | TBC | Thames water to attend and investigate |
| Crane House 1-70 | Planned Electrical Shutdown | 28/11/2025 | 09/12/2025 | There will be an interruption to electrical services on Tuesday 9th December 2025, from 10:00am for approximately 4 hours. This will result in a loss of electrical power to the communal boiler affecting the heating and hot water services. |
| Havil Street Estate | Planned shutdown of heating and hot water service | 28/11/2025 | 11/12/2025 | There will be an interruption to the heating and hot water service to your block from 9am on 11/12/2025 for approximately 8 hours for essential maintenance works |
| Keswick House 1-36 | Lift 6112 out of service | 28/11/2025 | TBC | Contractors to attend and investigate |
| New Place Square 2-144 | Urgent shutdown of heating and hot water service | 28/11/2025 | 09/12/2025 | There will be a interruption to heating and hot water services from 9am on the 09/12/2025 for a period of approximately 7 hours for urgent maintenance work. |
| Valois House 1-40 | Lift 1087 out of service | 28/11/2025 | TBC | Part required |
| Brownlow House 1-20 | Lift 5113 out of service | 28/11/2025 | TBC | Part required |
| Albert Westcott House 1-48
Harold Maddison House 1-48 Alberta Street 8-24 |
Planned shutdown of heating and hot water service | 28/11/2025 | 18/12/2025 | There will be a interruption to heating and hot water services from 9am on the 11/12/2025 for a period of approximately 7 hours for essential maintenance work.
Update 02.12.25 - Due to unforeseen circumstances the heating and hot water shutdown planned for 11/12/25 has been rescheduled and will now take place on the 18/12/25 from 9am for a period of approximately 7 hours for essential maintenance work. Apologies for any inconvenience this may cause. |
| Redwood Close 1-26
Fir Trees Close 1-36 Russia Dock Road 1-39 Mahogany Close 1-25 Teak Close 1-35 |
Loss of heating and hot water service | 28/11/2025 | 28/11/2025 | Contractors to attend and investigate
Returned to service 28/11/2025 |
| Thorburn Square 75-83 | Planned shutdown of secondary water service | 27/11/2025 | 11/12/2025 | There will be a interruption to the secondary water service affecting toilets, baths/showers and wash hand basins from 9am on the 11/12/2025 for a period of approximately 3 hours for essential maintenance work. |
| Cartwright House 1-16 | Lift 1145 out of service | 27/11/2025 | TBC | Part required |
| Locksfield 1-32 SHU | Planned shutdown of heating and hot water services | 27/11/2025 | 09/12/2025 | There will be a interruption to heating and hot water services from 9am on the 09/12/2025 for a period of approximately 7 hours for essential maintenance work. |
| Shelley House 1-20 | Lift 1199 out of service | 26/11/2025 | TBC | Repairs required |
| Palgrave House 16-30
Winnington House 1-16 |
Planned shutdown of hot water and secondary water service | 26/11/2025 | 09/12/2025 | There will be a interruption to the secondary water service affecting toilets, baths/showers and wash hand basins and the hot water service from 9am on the 09/12/2025 for a period of approximately 9 hours for essential maintenance work. |
| Langdale Close 1-6
Langdale Close 47-70 |
Planned shutdown of heating and hot water services | 26/11/2025 | 09/12/2025 | There will be an interruption to the heating and hot water service to your block from 9am on 09/12/2025 for approximately 7 hours for essential maintenance works |
| Winnington House 1-32 | Planned shutdown of hot water and secondary water services | 26/11/2025 | 10/12/2025 | There will be a interruption to the hot water and secondary water service affecting toilets, baths/showers, wash hand basins and the hot water service from 9am on 10/12/2025 for a period of approximately 9 hours for essential maintenance work. |
| Medina House 1-30 | Planned shutdown of hot water and secondary water services | 26/11/2025 | 10/12/2025 | There will be a interruption to the hot water and secondary water service affecting toilets, baths/showers, wash hand basins and the hot water service from 9am on 10/12/2025 for a period of approximately 8 hours for essential maintenance work. |
| St Lawrence House 1-24 | Planned shutdown of secondary water service | 26/11/2025 | 10/12/2025 | There will be a interruption to the secondary water service affecting toilets, baths/showers and wash hand basins from 9am on the 10/12/2025 for a period of approximately 3 hours for essential maintenance work. |
| Northchurch 1-76
Taplow 1-215 |
Planned shutdown of hot water service | 26/11/2025 | 10/12/2025 | There will be a interruption to the hot water service from 9am on 10/12/2025 for a period of approximately 4 hours for essential maintenance work. |
| Annie Brewster House, Sumner Road, London, SE15 5FE | Loss of hot water service | 26/11/2025 | 28/11/2025 | Contractors to attend and investigate
Returned to service 28/11/25 |
| Eugene Cotter House 1-63 | Planned shutdown of secondary water service | 25/11/2025 | 09/12/2025 | There will be a interruption to the secondary water service affecting toilets, baths/showers and wash hand basins and hot water service from 9am on the 09/12/2025 for a period of approximately 4 hours for essential maintenance work. |
| Sharsted Street 24a-24f & 26a-26f | Planned shutdown of secondary water service | 25/11/2025 | 09/12/2025 | There will be a interruption to the secondary water service affecting toilets, baths/showers and wash hand basins and hot water service from 9am on the 09/12/2025 for a period of approximately 4 hours for essential maintenance work. |
| Millender Walk 1-78 | Planned Electrical Shutdown | 25/11/2025 | 08/12/2025 | There will be an interruption to electrical services on Monday 8th December 2025, from 10:00am for approximately 4 hours. This will result in a loss of electrical power to communal supplies affecting mains drinking water and heating and hot water services. |
| Surrey Docks Estate;
Brewhouse Walk 1-33 Buckters Rents 1-5,7-51 (odd) Farrins Rents 1-31 Fir Trees Close 1-36 Globe Pond Road 1 Mahogany Close 1-25 Russia Dock Road 1-39 Redwood Close 1-26 Staples Close 1-27 Teak Close 1-35 |
Loss of heating and hot water services | 25/11/2025 | 25/11/2025 | Returned to service 25/11/2025 |
| Palgrave House 1-15 & 31-45 | Planned shutdown of hot water and secondary water service | 24/11/2025 | 08/12/2025 | There will be a interruption to the secondary water service affecting toilets, baths/showers and wash hand basins and hot water service from 9am on the 08/12/2025 for a period of approximately 9 hours for essential maintenance work. |
| Prestwood House 1-27 | Urgent shutdown of secondary water service | 24/11/2025 | 04/12/2025 | There will be a interruption to the secondary water service affecting toilets, baths/showers and wash hand basins and hot water service from 9am on the 04/12/2025 for a period of approximately 3 hours for essential maintenance work. |
| Pynfolds 17-26 | Lift 5063 out of service | 24/11/2025 | TBC | Technician to attend and investigate
Update 02/12/25: Parts required |
| Arnot House 1-24 | Lift 6100 out of service | 24/11/2025 | 05/12/2025 | Contractors to attend and investigate
Returned to service 05/12/2025 |
| Barrett House 1-20 | Lift 1100 out of service | 21/11/2025 | TBC | Processor removed for specialists repair |
| Staveley Close 19-102
Bath Close 104-162 Laburnum Close 25-51 Asylum Road 117-147 Culmore Road 4-32 Blanch Close 1-33 Roman Way 1-24 |
Planned shutdown of hot water and secondary water service | 21/11/2025 | 04/12/2025 | There will be a interruption to the secondary water service affecting toilets, baths/showers and wash hand basins and hot water service from 9am on the 03/12/2025 and 04/12/2025 for a period of approximately 8 hours for essential maintenance work. |
| Bradley House 1-77 | Planned shutdown of secondary water service | 21/11/2025 | 05/12/2025 | There will be a interruption to the secondary water service affecting toilets, baths/showers and wash hand basins from 8am on the 05/12/2025 for a period of approximately 4 hours for essential maintenance work. |
| Ivy Church Lane 1-17 | Planned shutdown of secondary water service | 21/11/2025 | 02/12/2025 | There will be a interruption to the secondary water service affecting toilets, baths/showers and wash hand basins from 8am on the 02/12/2025 for a period of approximately 9 hours for essential maintenance work. |
| John Ruskin Street 26- 40
Langdale Close 20-28 Pelier Street 1-19 |
Planned shutdown of heating and hot water services | 21/11/2025 | 04/12/2025 | There will be an interruption to the heating and hot water service to your block from 9am on 04/12/2025 for approximately 7 hours for essential maintenance works |
| Missenden 256-299 | Planned shutdown of hot water service | 20/11/2025 | 03/12/2025 | There will be an interruption to the hot water service to your block from 9am on 03/12/2025 for approximately 4 hours for essential maintenance works |
| D'Eynsford Estate | Planned shutdown of heating and hot water service | 20/11/2025 | 04/12/2025 | There will be an interruption to the heating and hot water service to your block from 9am on 04/12/2025 for approximately 8 hours for essential maintenance works |
| Harry Lamborn House 1-36 | Loss of heating service | 20/11/2025 | 20/11/2025 | Contractors to attend and investigate
Returned to service 20/11/2025 |
| Lucey Way 90-215 | Planned shutdown of hot water services | 19/11/2025 | 03/12/2025 | There will be an interruption to the hot water service to your block from 9am on 03/12/2025 for approximately 7 hours for essential maintenance works |
| Setchell Way 198
Alscot Way 2-78 Hazel Way 1-135 Curtis Way 1-59 Setchell Estate TA Hall Dunton Road 2a-26 |
Planned shutdown of heating and hot water services | 19/11/2025 | 03/12/2025 | There will be an interruption to the heating and hot water service to your block from 9am on 03/12/2025 for approximately 7 hours for essential maintenance works |
| Gayhurst, Hopwood Road 80-144(C)., SE17 2BW | Loss of heating and hot water services | 19/11/2025 | 20/11/2025 | Contractors to attend and investigate
Returned to service 20/11/2025 |
| Thames Court 34-53 | Loss of heating and hot water services | 19/11/2025 | 20/11/2025 | Contractors to attend and investigate
Returned to service 20/11/2025 |
| Addy House 1-96 | Planned shutdown of secondary water service | 18/11/2025 | 02/12/2025 | There will be a interruption to the secondary water service affecting toilets, baths/showers and wash hand basins from 9am on the 02/12/2025 for a period of approximately 2 hours for essential maintenance work. |
| Grosvenor Park SHU 1-30 | Planned shutdown of heating and hot water services | 18/11/2025 | 02/12/2025 | There will be an interruption to the heating and hot water service to your block from 9am on 02/12/2025 for approximately 7 hours for essential maintenance works |
| Bath Terrace 1-28 | Planned shutdown of secondary water service | 18/11/2025 | 02/12/2025 | There will be a interruption to the secondary water service affecting toilets, baths/showers and wash hand basins from 9am on the 02/12/2025 for a period of approximately 4 hours for essential maintenance work. |
| Pedworth SHU 1-34 | Lift 5200 out of service | 14/11/2025 | TBC | Part required
Update 02/12/25: New door motor required |
| Albert Westcott House 1-48
Harold Maddison House 1-48 Alberta Street 8-24 |
Planned shutdown of heating and hot water service | 11/11/2025 | 11/12/2025 | There will be an interruption to the heating and hot water service to your block from 9am on 25/11/2025 for approximately 7 hours for essential maintenance works.
Update 24/11/2025 - The heating and hot water shutdown has been rescheduled and will now take place on the 11/12/2025 from 9am for approximately 7 hours, apologies for any inconvenience this may cause. |
| Brunel Road 1-23 | Planned shutdown of secondary water service | 06/11/2025 | 08/12/2025 | There will be a interruption to the secondary water service affecting toilets, baths/showers and wash hand basins from 8am on the 20/11/2025 for a period of approximately 4 hours for essential maintenance work.
Update 20/11/2025 - Secondary water shutdown has been rescheduled and will now take place on the 08/12/2025 from 8am for approximately 4 hours and will affect toilets, baths/showers and wash hand basins. Apologies for any inconvenience this may cause. |
| Horsman House 25-68 | Planned refurbishment of Lift 4055 | 27/10/2025 | 08/01/2026 | There will be an interruption to the lift services from 8am on 10/11/25 until 08/01/26 for refurbishment work |
| Trevelyan House 1-55 | Planned refurbishment of Lift 4127 | 27/10/2025 | 08/01/2026 | There will be an interruption to the lift services from 8am on 10/11/25 until 08/01/26 for refurbishment work |
| Keyworth Hostel | Lift 2000 out of service | 25/09/2025 | TBC | Technician to attend and investigate
Update 29/10/2025: Specialists contractors to attend and carry out repairs |
| . | . | 15/11/2023 | TBC |
Page last updated: 07 December 2025 21:31
