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Urgent response

Urgent Community Response: @home

The urgent response component of @home is for people who:

are 18 or over and a resident of Southwark
are medically stable / predictable
live in the community and require an urgent response within 0-2 hours, or same/next day to:
- prevent an avoidable admission to hospital
- prevent a clinical deterioration
- prevent a social crisis
- prevent admission to A&E
- prevent admission to emergency residential or nursing care

Opening times for the Urgent Community Response @home service are the following:

referrals can be made between 8.30am to 6pm, 7 days a week
care and support can be provided between 8.30am to 9.30pm, 7 days a week

How you can access the urgent response service

Community and Hospital A&E referrers can call the Unified Point of Access (UPA) on 0203 049 5751.

Page last updated: 16 May 2022

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