Advice services
We aim to provide support for those who need it. There are many numbers you can call and places to go to ask about help.
Southwark Advice centres
Southwark Advice centres are places where you can get independent advice, information and guidance on your legal rights and responsibilities.
General help is available for issues such as welfare benefits, housing, employment, consumer rights, money and debt. There are also specialist legal services that provide more in-depth advice, support and advocacy.
The centres offer a range of services for Southwark residents including:
- walk-in advice services
- a telephone helpline 0344 499 4134
- advice by email
- appointments with an adviser
- help with official letters and forms, including internet access
You can expect the following service standards from the centres listed on these pages:
- a service that is free, confidential and impartial
- access to translation and interpretation facilities
- access for people with disabilities
- sufficient time to discuss your query
- an appointment with another agency if you need specialist advice
- a confidential record of your enquiry that you can see at any time
Community Legal Service Direct
For free quality legal information and advice over the phone call Community Legal Service Direct. They can also help find a solicitor or adviser in your area.
Other advice services
- MySouthwark service point can provide an instant access enquiry point for all council services
- Housing Solutions service can help with finding and keeping a suitable home
- Advicenow has produced a guide to how to represent yourself in court or a tribunal without the help of a lawyer; it includes simple tips and short films
- Southwark Citizens Advice
- Health and social care advocacy can help with complaints and concerns about health and social care services
Page last updated: 26 March 2024
