Track your housing repair
You can check the progress of a repair raised to your home or your block by login into your MySouthwark account.
Your account will show you the:
- repair description
- reference number
- date it was ordered
- contractor working on repair
- appointment date and time
If you have a problem with your repair
If you need more information or have a problem with your repair, use your MySouthwark account to "query a repair" - you will be able to contact the contractor directly.
If this option doesn't solve your problem, email repairs@southwark.gov.uk.
Our phone service is for emergencies only or for those who are unable to use the internet
Page last updated: 04 October 2021
