Our online forms are working again

Our online forms, MySouthwark accounts and services.southwark.gov.uk webpages are now working. If you are still seeing an error message, please clear your cookies and cache.

Electrical testing of council homes

Frequently asked questions

To help explain more about this programme of work we have set out some questions and answers.

  • Am I and my family safe in our home?

    We are doing everything possible to help keep our buildings safe and secure. We know this announcement may cause some concern, but residents should carry on as usual, taking the same care when using electrical appliances as is normal. If you have any concerns about electrical safety in your home, please contact us and one our team can speak to you and arrange a visit if required.

  • When can I expect to have my household tested?

    We are looking to complete our outstanding electrical safety tests as soon as possible. We are developing a clear timeline and criteria for prioritising our testing programme so that tenants are better aware of timescales. However, in the meantime, if you have concerns about electrical safety in your home, please contact us and one of our team can speak to you and arrange an in-person or virtual visit if required.

  • How is the council going to prioritise which buildings get tested first?

    Details of the programme will be published on our website in due course and we will be writing to council tenants and leaseholders to explain what happens next and when to expect their properties will be tested.

  • Can I pay for an independent certificated electrician to carry out the test?

    As your landlord, Southwark is committed to ensuring that your homes, blocks and estates are safe. There is no cause to arrange your own inspection. We will ensure that all properties are checked as quickly as possible but if you are worried let us know and we can arrange an inspection of your home urgently.

  • How can I get in touch to find out more?

    To help inform tenants we have set up:

  • What is the RSH?

    The Regulator of Social Housing (RSH) regulates for a viable, efficient, and well governed social housing sector, able to deliver quality homes and services for current and future tenants. Find further information about the RSH

  • Why is it necessary to carry out these tests?

    In July 2023 it became a legal requirement for social rent landlords, including councils, to carry out electrical safety checks, known as Electrical Installation Condition Reports (EICR), on all properties they own or manage, including council homes. 

Page last updated: 18 June 2024

}

Privacy settings