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Help with household costs

Discounts on your water bill

Thames Water has designed WaterSure and WaterHelp schemes to reduce the cost to households in need of extra support. This includes low-income households, households with large families and those who have a water-dependent medical condition.

Reduce your water bill  

Try some of our green saver tips

See our simple tips to save money and reduce your carbon footprint. The tips include how to save money on heating, food, household items and more.

Try our green saver tips

Cheaper broadband and mobile phone tariffs

Social tariffs are cheaper broadband and mobile phone packages if you are claiming Universal Credit, Pension Credit and some other benefits. Some providers call them ‘essential’ or ‘basic’ broadband. They’re delivered in the same way as normal packages, just at a lower price.

 Find out more about social tariffs

Help with childcare costs

If you need help with the cost of childcare, there are various options available by visiting:

Southwark Library of Things 

The Library of Things at Canada Water Library helps you save money and reduce waste by affordably renting out useful things like drills, sound systems and sewing machines at low cost. 

Join the Canada Water Library of Things

Clothes banks for children five and under 

Little Village HQ provides clothes for nought to five-year-olds arriving or living in London. They can provide pre-loved (donated) clothes, nappies and children's essentials. You can be referred for support by a professional or voluntary organisation working with families in an official capacity. 

Referrals can only be made by professionals and organisations by visiting the make a referral webpage.  

Help with transport costs

Transport for London has a list of railcards and travel discounts, including discounts for children, teenagers, students, apprentices, unemployed people, people with disabilities, veterans, and people over 60. 

Find out if you're eligible for free and discounted travel

Help with healthcare costs

You can get professional health care advice, treatments, and medicines for common illnesses from some local pharmacies, without the need for an appointment. If you don't pay for your prescriptions, any medicine recommended to you from these pharmacies will be free. 

Find current petrol and diesel prices

Find out about current UK petrol and diesel prices

Page last updated: 17 January 2024

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