Some of our forms and online services are not working at the moment
We're aware of issues with our website, online accounts, and some web forms and systems. We're working to resolve this as quickly as possible.
If you want to make a simple payment, such as:
- invoices
- rent and service charges
- business rates
- Council Tax
- parking fines
please call our automated payment line on 034 5600 0611.
For all other enquiries call our customer services centre on 020 7525 5000; please be aware there may be a wait.
Last updated: 20 March 2026 at 11am