Potholes and road defects
We prioritise making safe potholes and other road defects depending on the risk they pose to damage or injury.
For example, we will prioritise a high street over a footway with little traffic.
Response times for repairing or making safe defects will vary depending on the risk to the public.
Risk |
Response |
---|---|
Serious safety risk |
Within 2 hours |
High risk |
24 hours |
Medium risk |
7 calendar days |
Moderate risk |
Within 28 days |
Low risk |
No repair. Defect to be assessed at next inspection |
Roads not maintained by the council
- red routes, they are maintained by Transport for London
- private roads that have not been adopted
Page last updated: 22 March 2023