Reporting a pest problem
Pests we can and can't deal with
We can help if your home is infested with (some services are chargeable):
- bed bugs
- insects (ants, cockroaches, fleas, flies etc)
- rodents (mice, rats and squirrels)
- wasps
- birds
We can't provide assistance with infestations of:
- bats
- bees
- foxes
- slugs and snails
- spiders
- wood worm
- moles
- rabbits
Please note that foxes are not categorised as pest and are protected by the law
Visit our urban foxes page for advice on how to deter foxes.
Check out The British Beekeepers Association page for advice on dealing with bees and The Bat Conservation Trust for information on bats.
If you're a business owner please read about our commercial pest control services.
Page last updated: 14 July 2020
