Communal breakdowns
This page is updated every two hours between the hours of 8am to 10pm with planned and unplanned outages on our estates. All times quoted are indicative and actual return to service times and dates may change.
Important safety notice – potential issue affecting your boiler
The manufacturer Ideal Heating, has identified a potential issue affecting a small proportion of their range of boilers. If an excessive volume of air becomes trapped inside the boiler in a fault condition, it could cause the boiler to overheat and fail. To fix this issue a heating engineer will need to visit your home to make a small modification to your boiler. The visit will be free of charge and take 30 to 60 minutes. To register for the upgrade, we need you to confirm your contact details at www.idealsupport.co.uk.
You can continue to use your boiler. However, we advise you check that its pressure gauge is as close to 1.5bar as possible.
If your boiler is at less than one bar and you are unable to repressurise it, please do one of the following:
Call our call centre on 0800 952 4444
Call Ideal Heating on 0808 175 9173
Email customer@idealsupport.co.uk
We're sorry that this issue has arisen and appreciate you may have concerns. If you have any questions, visit www.idealsupport.co.uk or get in touch using the contact details on this page.
The manufacturer Ideal Heating, has identified a potential issue affecting a small proportion of their range of boilers. If an excessive volume of air becomes trapped inside the boiler in a fault condition, it could cause the boiler to overheat and fail. To fix this issue a heating engineer will need to visit your home to make a small modification to your boiler. The visit will be free of charge and take 30 to 60 minutes. To register for the upgrade, we need you to confirm your contact details at www.idealsupport.co.uk.
You can continue to use your boiler. However, we advise you check that its pressure gauge is as close to 1.5bar as possible.
If your boiler is at less than one bar and you are unable to repressurise it, please do one of the following:
Call our call centre on 0800 952 4444
Call Ideal Heating on 0808 175 9173
Email customer@idealsupport.co.uk
We're sorry that this issue has arisen and appreciate you may have concerns. If you have any questions, visit www.idealsupport.co.uk or get in touch using the contact details on this page.
The communal heating system is changing to winter mode across the borough in phases on 16 and 17 October 2025. This is due to the outside temperatures dropping below 17°C in the day and below 10°C in the evening for 5 consecutive days.
If your issue is not listed, find out how to report a repair.
Page last updated: 05 February 2026 18:33
| Block name | Outage description | Date reported | Estimated return to service | Status |
|---|---|---|---|---|
| Smeaton court , Rockingham street 1-54 | Loss of heating and hot water services | 05/02/2026 | 05/02/2026 | Contractors to attend and investigate
Returned to service 05/02/2026 - Please allow approximately 2 hours from 10am for service to be fully operational. |
| Selbourne 41-47 | Lift 1181 is out of service | 05/02/2026 | TBC | Contractors to attend and investigate |
| Wyndham Estate
Aberfeldy House 1-155 Andrews Walk 1-31 Bethwin Road 97-111 Chalmers Walk 1-20 Copley Close 1-5 Dale Road 1-6 Glenfinlas Way 1-53 Grimsel Path 2-45 Hanworth House 1-140 Hilingdon Street 143-151 John Ruskin Street 110-124 Kirwyn Way 1-38 Laxley Close 9-56 Trevelyan House 1-63 |
Planned shutdown of heating and hot water services | 05/02/2026 | 19/02/2026 | There will be an interruption to the heating and hot water services from 9am on the 19/02/2026 for a period of approximately 7 hours for urgent maintenance work |
| Attleborough Court 1-57 | Loss of heating and hot water services | 05/02/2026 | TBC | Contractor to attend and investigate |
| Danny McCarthy Court 1-19 | Loss of heating services | 05/02/2026 | TBC | Contractor to attend and investigate |
| Amina Way 1-31 | Loss of heating service | 05/02/2026 | TBC | Contractor to attend and investigate |
| Mccoid Way 1-21(O) ., SE1 1PT | loss of heating and hot water service to the block. | 05/02/2026 | TBC | Contractors to attend and investigate. |
| Martin House 30-54 | Lift 1151 Out of service | 04/02/2026 | TBC | Contractors to attend and investigate. |
| Falcon Point 1-10 | Planned shutdown of secondary water service | 04/02/2026 | 18/02/2026 | There will be a interruption to the secondary water service affecting toilets, baths/showers and wash hand basins from 9am on 18/02/2026 for a period of approximately 8 hours for essential maintenance works |
| Calverton 1-31
Danesfield 1-31 Emberton 1-35 Latimer 1-61 Latimer 62-85 Latimer 86-113 Latimer 114-141 |
Urgent shutdown of heating and hot water services | 04/02/2026 | 11/02/2026 | There will be an interruption to the heating and hot water services from 9am on the 11/02/2026 for a period of approximately 8 hours for urgent maintenance work |
| Bath Close 68-78 | Loss of hot water service | 04/02/2026 | 04/02/2026 | Contractor to attend and investigate
Update 04/02/2026 @ 4pm - Repairs to your heating/hot water are still on going and we are working hard on restoring your service as soon as possible Returned to service 04/02/2026 please allow approximately 2 hours from 7:05pm for service to be fully operational |
| Sedgmoor Place 126-136(E), SE5 7RT | Loss of hot water service | 04/02/2026 | 04/02/2026 | Contractors to attend and investigate
Update 04/02/2026 @ 4pm - Repairs to your heating/hot water are still on going and we are working hard on restoring your service as soon as possible Returned to service 04/02/2026 please allow approximately 2 hours from 7:05pm for service to be fully operational |
| Teak Close 23-25(C), SE16 5NW | Loss of heating and hot water service | 04/02/2026 | 04/02/2026 | Contractor to attend and investigate
Update 04/02/2026 @ 4pm - Repairs to your heating/hot water are still on going and we are working hard on restoring your service as soon as possible Returned to service 04/02/2026 please allow approximately 2 hours from 8:42pm for service to be fully operational |
| Perronet House, Princess Street 1-90 | Loss of hot water service | 04/02/2026 | 05/02/2026 | Contractors to attend and investigate
Returned to service 05/02/2026 please allow approximately 2 hours from 06:30 am for service to be fully operational |
| Power Cut SE17 Area | Loss of electricity | 04/02/2026 | 04/02/2026 | UK power networks to attend and investigate.
Returned to service at 23:16. |
| Tissington Court 1-72 | Loss of heating and hot water | 03/02/2026 | TBC | Contractors to attend and investigate. |
| Priory Court 1-36
Priory Court 37-72 Priory Court TRA Hall |
Planned shutdown of heating and hot water services | 03/02/2026 | 17/02/2026 | There will be an interruption to the heating and hot water services to the block from 9am on the 17/02/2026 for a period of approximately 8 hours for essential maintenance work |
| Havil Street 177 - 203 | Loss of heating and hot water service | 03/02/2026 | 03/02/2026 | Contractor to attend and investigate
Returned to service 03/02/2026 - Please allow approximately 2 hours from 12pm for service to be fully operational |
| Chatham House 1-18 | Planned shutdown of hot water service | 03/02/2026 | 17/02/2026 | There will be an interruption to the hot water service to the block from 9am on the 17/02/2026 for a period of approximately 8 hours for essential maintenance work |
| Tatsfield House, Pardoner Street 1-12 | Loss of heating and hot water services | 03/02/2026 | 03/02/2026 | Contractor to attend and investigate
Returned to service 03/02/2026 - Please allow approximately 2 hours from 4pm for service to be fully operational. |
| Redman House, Lant Street 53-110 | Loss of heating and hot water service | 03/02/2026 | 03/02/2026 | Contractor to attend and investigate
Returned to service 03/02/2026 - Please allow approximately 2 hours from 8pm for service to be fully operational |
| Russia Dock Road 5-13; Teak Close 26-35 | Loss of heating and hot water service | 03/02/2026 | 03/02/2026 | Contractor to attend and investigate
Returned to service 03/02/2026 |
| Lucey Way 185-215(O) | Loss of heating and hot water service | 03/02/2026 | 03/02/2026 | Contractor to attend and investigate
Returned to service 03/02/2026 |
| Amina Way 2-70(E) | Loss of hot water and heating service | 03/02/2026 | 03/02/2026 | Contractor to attend and investigate
Returned to service 03/02/2026 |
| Hanworth House 1-140 | Lift 4085 out of service | 03/02/2026 | 04/02/2026 | Parts required
Returned to service 04/02/2026 |
| Amina Way 72-144 | Loss of heating services | 03/02/2026 | 03/02/2026 | Contractors to attend and investigate.
Returned to service 03/02/2026 |
| Livingstone House 1-45 | Lift 6108 out of service | 02/02/2026 | TBC | Contractors to attend and investigate. |
| Falcon Point 1-10 | Planned shutdown of secondary water service | 02/02/2026 | 16/02/2026 | There will be a interruption to the secondary water service affecting toilets, baths/showers and wash hand basins from 9am on 16/02/2026 for a period of approximately 3 hours for essential maintenance works |
| Canada Estate:
Columbia Point 1-80 Regina Point 1-80 |
Planned shutdown of heating and hot water services | 02/02/2026 | 16/02/2026 | There will be an interruption to the heating and hot water services to the Estate from 9am on the 16/02/2026 for a period of approximately 7 hours for essential maintenance work |
| Crossmount House 1-82 | Loss of hot water service | 02/02/2026 | 03/02/2026 | Contractors to attend and investigate.
Returned to service 03/02/2026 - Please allow approximately 2hours from 12:14am for service to be fully operational. |
| Livingstone House 1-45 | Loss of heating and hot water service | 02/02/2026 | 03/02/2026 | Contractors to attend and investigate.
Update 02/02/2026 @ 4pm - Repairs to your heating/hot water are still on going and we are working hard on restoring your service as soon as possible Returned to service 03/02/2026 - Please allow approximately 2hours from 12:14am for service to be fully operational. |
| Tissington Estate | Loss of heating and hot water service | 02/02/2026 | 02/02/2026 | Contractors to attend and investigate.
Returned to service 02/02/2026 - please allow approximately 2 hours from 4pm for service to be fully operational. |
| Russia Dock Road 5-13(C); Teak Close 26-35(C), SE16 5NW | Loss of heating and hot water service | 02/02/2026 | 03/02/2026 | Contractor to attend and investigate
Returned to service 03/02/2026 - Please allow approximately 2hours from 12:14am for service to be fully operational. |
| Lucey Way 2-252(E), SE16 3UG | Loss of heating and hot water service | 02/02/2026 | 03/02/2026 | Contractor to attend and investigate
Returned to service 03/02/2026 - Please allow approximately 2hours from 12:14am for service to be fully operational. |
| Bateman 1-68 | Lift 4103 out of service | 02/02/2026 | 05/02/2026 | Repairs required
Returned to service 05/02/2026 |
| Sedgmoor Place 126-136 | Loss of heating and hot water | 01/02/2026 | 01/02/2026 | Contractors to attend and investigate.
Returned to service |
| Perronet House 1-90 | Loss of hot water service | 01/02/2026 | 02/02/2026 | Returned to service 02/02/2026 |
| Drappers Way 1-35(C) ., SE16 3UA | Loss of heating and hot water | 01/02/2026 | 01/02/2026 | Contractors to attend and investigate.
Returned to service 01/02/2026 - Please allow approximately 2hours from 1pm for service to be fully operational. |
| Slade Walk 1-58 | Loss of hot water service | 01/02/2026 | 01/02/2026 | Contractors to attend and investigate.
Returned to service 01/02/2026 - Please allow approximately 2 hours from 1pm for service to be fully operational. |
| Drummond Road 151(C)., SE16 2JY | Loss of heating and hot water service to the block. | 31/01/2026 | 31/01/2026 | Contractors to attend and investigate.
Returned to service 31/01/2026. |
| Dunton Road 2-12(E), 2a-12a(E), SE1 5TJ | Loss of heating and hot water service to the block | 31/01/2026 | 31/01/2026 | Contractors to attend and investigate
Returned to service 31/01/2026 |
| Havil Street 127 & 69-79(O), SE5 7SD | Loss of heating and hot water service | 31/01/2026 | 01/02/2026 | Contractor to attend and investigate
Returned to service |
| Perronet House, Princess Street 1-90(C); Tenants Clubroom 44(C), SE1 6JS | Loss of hot water service | 31/01/2026 | 01/02/2026 | Contractor to attend and investigate
Outage resolved |
| Arica House, Slippers Place 1-88(C), SE16 2EH | Loss of heating and hot water service | 31/01/2026 | TBC | Contractor to attend and investigate |
| Woolstaplers Way 1-189 | Loss of heating and hot water service | 31/01/2026 | TBC | Contractor to attend and investigate |
| Amina Way 33-59 | Loss of heating and hot water | 31/01/2026 | 01/02/2026 | Contractors to attend and investigate.
Returned to service 01/02/2026 - Please allow approximately 2 hours from 1pm for service to be fully operational. |
| New Place Square, 1-144(C) & 1a, 29a-29c(C); Jamaica Road 182-210(E), 182a-210a(E), 182b & 182c & Sl, SE16 4RT | Loss of heating and hot water | 31/01/2026 | 01/02/2026 | Contractors to attend and investigate.
Returned to service 01/02/2026 - Please allow approximately 2 hours from 1pm for service to be fully operational. |
| Layard Square 1-156(C);Drummond Road | Loss of heating and hot water service | 31/01/2026 | 01/02/2026 | Contractors to attend and investigate.
Returned to service 01/02/2026: Please allow approximately 2 hours from 1pm for service to be fully operational. |
| Annie Brewster House, Sumner Road, London, SE15 5FE | Loss of heating and hot water service to the block. | 31/01/2026 | 02/02/2026 | Contractors to attend and investigate
Returned to service 02/02/2026 please allow approximately 2 hours from 2pm for service to be fully operaional |
| Market Place, Rouel Road, 8-13 | Loss of heating and hot water service | 31/01/2026 | 01/02/2026 | Contractors to attend and investigate.
Returned to service 01/02/2026 - Please allow approximately 2 hours from 1pm for service to be fully operational. |
| Rock Grove Way 1-41(C), SE16 3UB | Loss of hot water service | 31/01/2026 | 01/01/2026 | Contractor to attend and investigate
Returned to service 01/02/2026 - Please allow approximately 2 hours from 1pm for service to be fully operational. |
| Lucey Way 37-71(O), SE16 3UD | Loss of heating services | 31/01/2026 | 01/02/2026 | Contractor to attend and investigate
Returned to service 01/02/2026 - Please allow approximately 2 hours from 1pm for service to be fully operational. |
| Cadbury Way 1-149 | Loss of heating and hot water service | 31/01/2026 | 02/02/2026 | Contractor to attend and investigate.
Returned to service 02/02/2026 - please allow approximately 2 hours from 4pm for service to be fully operational. |
| Wakefield House, Goldsmith Road 1-91 | Loss of hot water service | 31/01/2026 | 04/02/2026 | Contractors to attend and investigate.
Update 04/02/2026 @ 4pm - Repairs to your hot water are still on going and we are working hard on restoring your service as soon as possible. Returned to service 04/02/2026 please allow approximately 2 hours from 7:05pm for service to be fully operational |
| Blossom Court, North Peckham Estate, London, SE15 6FQ | Loss of hot water service to the block. | 30/01/2026 | 30/01/2026 | Contractors to attend and investigate.
Returned to service 30/01/2026 - Please allow approximately 2 hours from 2pm for service to be fully operational |
| East Surrey Grove 39-68(C) ., SE15 6EB | Loss of heating and hot water service | 30/01/2026 | 30/01/2026 | Contractors to attend and investigate.
Returned to service 30/01/2026 - Please allow approximately 2 hours from 2pm for service to be fully operational |
| Belham Walk 1-39(C)., SE5 7DX | Loss of heating and hot water service | 30/01/2026 | 30/01/2026 | Contractors to attend and investigate
Returned to service 30/01/2026 - Please allow approximately 2 hours from 2pm for service to be fully operational |
| BRIDGETOWER HOUSE 1-34(C). - | Loss of heating and hot water service | 30/01/2026 | 30/01/2026 | Contractors to attend and investigate.
Returned to service 30/01/2026 - Please allow approximately 2 hours from 2pm for service to be fully operational |
| Palm Court, Garnies Close 9-33(C) ., SE15 6PB | Loss of heating and hot water service | 30/01/2026 | 30/01/2026 | Contractors to attend and investigate.
Returned to service 30/01/2026 - Please allow approximately 2 hours from 2pm for service to be fully operational |
| MARY ELLERY HOUSE 1-22(C). | Loss of heating and hot water service | 30/01/2026 | 30/01/2026 | Contractors to attend and investigate.
Returned to service 30/01/2026 - Please allow approximately 2 hours from 2pm for service to be fully operational |
| Offham House 1-40 | Loss of power supply | 30/01/2026 | 30/01/2026 | Loss of electrical power supply - UKPN issue. Incident number: INCD -74283N
Returned to service 30/01/2026 |
| Robert Bransford 1-54
Annie Brewster House 1-91 George Roberts House 11-33 |
Disruption to landlord electrical services and water supply | 30/01/2026 | 03/02/2026 | As part of the ongoing monitoring of the building there may be a short disruption to Landlord services, including communal lighting, lifts, alarms and the water supply on 02/02/26 and 03/02/26. This will not affect Power to your apartment.
Any disruption will be of short duration. Services will be resumed as soon as possible. Apologies for any inconvenience caused. |
| Rowan Court, Garnies Close 26-49 | Loss of heating and hot water service | 30/01/2026 | 30/01/2026 | Contractor to attend and investigate
Returned to service 30/01/2026 - Please allow approximately 2 hours from 4pm for service to be fully operational |
| Mary Datchelor Close 1-37 | Loss of heating services | 30/01/2026 | 30/01/2026 | Contractor to attend and investigate
Returned to service 30/01/2026 - Please allow approximately 2 hours from 4pm for service to be fully operational |
| Falcon Point, Hopton Street 11-20(C) | Loss of heating service | 29/01/2026 | 29/01/2026 | Contractors to attend and investigate.
Returned to service 29/01/2026 - Repairs to heating/hot water have now been completed. Please allow approximately 2 hours from 10am for service to be fully operational. |
| Bath Close 1-60 | Planned shutdown of secondary water services | 29/01/2026 | 13/02/2026 | There will be a interruption to the secondary water service affecting toilets, baths/showers and wash hand basins from 9am on Thursday 12th February 2026 and Friday 13th February 2026 for a period of approximately 8 hours on each day for planned maintenance work. |
| Kevan House 1-82 | Loss of heating and hot water service | 29/01/2026 | 29/01/2026 | Contractors to attend and investigate
Returned to service 29/01/2026 please allow approximately 2 hours from 4pm for service to be fully operational |
| Bath Close 2-60 | Loss of heating and hot water | 29/01/2026 | 29/01/2026 | Contractors to attend and investigate
Returned to service |
| Quedgeley Court 1-36(C)) SE15 6BD | Loss of heating and hot water service | 29/01/2026 | 30/01/2026 | Contractors to attend and investigate.
Returned to service 30/01/2026 - Please allow approximately 2 hours from 2pm for service to be fully operational |
| Falcon Point 73-84 | Planned shutdown of secondary water service | 28/01/2026 | 11/02/2026 | There will be a interruption to the secondary water service affecting toilets, baths/showers and wash hand basins from 9am on the 11/02/2026 for a period of approximately 8 hours for planned maintenance work. |
| Winchester Close 2-102 | Urgent shutdown of heating and hot water service | 28/01/2026 | 05/02/2026 | There will be an interruption to the heating and hot water services to the block from 9am on the 05/02/2026 for a period of approximately 7 hours for urgent maintenance work |
| Robert Bransford 1-54
Annie Brewster House 1-91 George Roberts House 11-33 |
Disruption to landlord electrical services and water supply | 28/01/2026 | 29/01/2026 | Some properties may experience a short interruption to their electrical landlord services, including communal lighting, lifts, alarms and water services on the morning of 29/01/2026. This is to allow for the installation of monitoring equipment in the plant room.
This will not affect the power supply to your property and engineers will be on site to monitor and will take measure to immediately rectify should any systems need to be restored. |
| Falcon Point, Hopton Street 11-20(C), SE1 9JW | Loss of heating and hot water | 28/01/2026 | 29/01/2026 | Contractors to attend and investigate
Returned to service 29/01/2026 please allow approximately 2 hours from 11pm for service to be fully operational |
| Hazel Way 65-91(O). SE1 5XJ | Loss of heating and hot water | 28/01/2026 | 29/01/2026 | Contractors to attend and investigate
Returned to service 29/01/2026 please allow approximately 2 hours from 10pm for service to be fully operational |
| Curtis Way 37-43(Od),Dunton Road, Dunton Road, SE1 5XW | Loss of heating and hot water | 28/01/2026 | 29/01/2026 | Contractors to attend and investigate
Returned to service 29/01/2026 please allow approximately 2 hours from 6:00am for service to be fully operational |
| Havil Street Estate
Dalwood Street 9-19 Havil Street 21-157 Havil Street 165,171,175,179,183 Sedgmoor Place 20-114 Sedgmoor Place 138-148 |
Planned shutdown to heating and hot water services | 27/01/2026 | 09/02/2026 | There will be an interruption to the heating and hot water services to the block from 9am on the 09/02/2026 for a period of approximately 7 hours for essential maintenance work |
| Andoversford Court 1-88 | Planned shutdown of hot water and secondary water service | 27/01/2026 | 16/02/2026 | There will be a interruption to the secondary water service affecting toilets, baths/showers and wash hand basins and the hot water service from 9am on the 09/02/2026 and again from 9am on the 16/02/2026 for a period of approximately 7 hours on each day for planned maintenance work. |
| Russell Court 1-44 | Planned shutdown of hot water and secondary water service | 27/01/2026 | 10/02/2026 | There will be a interruption to the secondary water service affecting toilets, baths/showers and wash hand basins and the hot water service from 8am on the 10/02/2026 for a period of approximately 9 hours for planned maintenance work. |
| Surrey Docks Estate | Urgent shutdown of heating and hot water service | 27/01/2026 | 30/01/2026 | There will be an interruption to the heating and hot water services to the block from 9am on the 30/01/2026 for a period of approximately 8 hours for urgent maintenance work |
| Lockwood Square 3-188 | Planned shutdown of heating and hot water service | 26/01/2026 | 09/02/2026 | There will be an interruption to the heating and hot water services to the block from 9am on the 09/02/2026 for a period of approximately 7 hours for essential maintenance work |
| Falcon Point 73-84 | Planned shutdown of secondary water service | 26/01/2026 | 09/02/2026 | There will be a interruption to the secondary water service affecting toilets, baths/showers and wash hand basins from 9am on the 09/02/2026 for a period of approximately 3 hours for planned maintenance work. |
| Lowell House 1-20 | Planned shutdown of secondary water services | 26/01/2026 | 09/02/2026 | There will be a interruption to the secondary water service affecting toilets, baths/showers and wash hand basins from 9am on the 09/02/2026 for a period of approximately 4 hours for planned maintenance work. |
| Staveley Close 1-18
Bath Close 62-102 |
Planned shutdown of heating and hot water service | 23/01/2026 | 06/02/2026 | There will be an interruption to the heating and hot water services to the block from 9am on the 06/02/2026 for a period of approximately 8 hours for essential maintenance work |
| Ivy Church Estate | Planned shutdown of heating and hot water services | 23/01/2026 | 04/02/2026 | There will be an interruption to the heating and hot water services to the block from 9am on the 04/02/2026 for a period of approximately 7 hours for essential maintenance work |
| Fearnley House 1-132 | Planned shutdown of hot water service | 22/01/2026 | 04/02/2026 | There will be an interruption to the hot water services to the block from 9am on the 04/02/2026 for a period of approximately 4 hours for essential maintenance work. |
| Falcon Point 57-72 | Planned shutdown of secondary water service | 22/01/2026 | 05/02/2026 | There will be a interruption to the secondary water service affecting toilets, baths/showers and wash hand basins from 9am on the 05/02/2026 for a period of approximately 8 hours for planned maintenance work. |
| Ryegates 1-27 | Loss of gas service | 22/01/2026 | TBC | Contractors SGN have isolated the gas supply to the block to allow for emergency repairs to be carried out to the gas riser. |
| Pelier Estate | Planned shutdown of heating and hot water service | 22/01/2026 | 04/02/2026 | There will be an interruption to the heating and hot water services to the block from 9am on the 04/02/2026 for a period of approximately 7 hours for essential maintenance work. |
| Soane House 1-35 | Planned shutdown of heating and hot water services | 22/01/2026 | 03/02/2026 | There will be an interruption to the heating and hot water services to the block from 9am on the 03/02/2026 for a period of approximately 7 hours for essential maintenance work. |
| Sydenham Hill Estate | Planned shutdown of heating and hot water service | 22/01/2026 | 05/02/2026 | There will be an interruption to the heating and hot water services to the block from 9am on the 05/02/2026 for a period of approximately 8 hours for essential maintenance work. |
| POWER CUT - SE1 4YQ | Loss of electrics | 21/01/2026 | 22/01/2026 | UKPN contractors to attend and investigate
Outage resolved at 23:49 As confirmed on UKPN website below with Reference: INCD-400198-J – This will be resolved between 01:30 -02:30 |
| William Rushbrooke 1-15
William Rushbrooke 16-30 |
Planned shutdown of secondary water service | 21/01/2026 | 05/02/2026 | William Rushbrooke 1-15
There will be a interruption to the secondary water service affecting toilets, baths, showers and wash hand basins from 9am on 03/02/2026 for a period of approximately 8 hours for planned maintenance work. William Rushbrooke 16-30 There will be a interruption to the secondary water service affecting toilets, baths, showers and wash hand basins from 9am on the 04/02/2026 and 05/02/2026 for a period of approximately 8 hours each day for planned maintenance work. Update 04/02/2026 @ 4pm - Today's shutdown will run slightly longer than planned as our contractors have identified a minor issue requiring attention. We anticipate service to be restored by approximately 8:30pm. Apologies for the inconvenience caused. |
| Amina Way 33-59 | Planned shutdown of mains water and hot water service | 20/01/2026 | 03/02/2026 | There will be an interruption to the hot water service and mains drinking water service from 9am on the 03/02/2026 for a period of approximately 4 hours for essential maintenance work. |
| Falcon Point 57-72 | Planned shutdown of secondary water service | 20/01/2026 | 03/02/2026 | There will be a interruption to the secondary water service affecting toilets, baths/showers and wash hand basins from 9am on the 03/02/2026 for a period of approximately 3 hours for planned maintenance work. |
| Lettsom Estate | Planned shutdown of heating and hot water service | 20/01/2026 | 03/02/2026 | There will be an interruption to the heating and hot water services to the block from 9am on the 03/02/2026 for a period of approximately 9 hours for essential maintenance work. |
| Lucy Brown SHU 1-38 | Planned shutdown of heating and hot water service | 19/01/2026 | 02/02/2026 | There will be an interruption to the heating and hot water services to the block from 9am on the 02/02/2026 for a period of approximately 7 hours for essential maintenance work. |
| William Rushbrooke House 1-15 | Planned shutdown of secondary water service | 19/01/2026 | 02/02/2026 | There will be a interruption to the secondary water service affecting toilets, baths/showers and wash hand basins from 9am on the 02/02/2026 for a period of approximately 8 hours for planned maintenance work. |
| Boughton House 1-25 | Lift 1160 out of service | 19/01/2026 | TBC | Part required |
| Falcon Point 43-56 | Planned shutdown of secondary water service | 16/01/2026 | 30/01/2026 | There will be a interruption to the secondary water service affecting toilets, baths/showers and wash hand basins from 9am on the 30/01/2026 for a period of approximately 8 hours for planned maintenance work. |
| Rye Hill Park 2-32 | Planned shutdown of secondary water service | 16/01/2026 | 30/01/2026 | There will be a interruption to the secondary water service affecting toilets, baths/showers and wash hand basins from 9am on the 30/01/2026 for a period of approximately 4 hours for planned maintenance work. |
| Dalwood Street 9-19 (Odd)
Havil Street 21-203 Sedgmoor Place 20-148 |
Planned shutdown of heating and hot water service | 15/01/2026 | 29/01/2026 | There will be an interruption to the heating and hot water services to the block from 9am on the 29/01/2026 for a period of approximately 8 hours for essential maintenance work. |
| Layard Square 1-156 | Planned shutdown of heating and hot water service | 15/01/2026 | 29/01/2026 | There will be an interruption to the heating and hot water services to the block from 9am on the 29/01/2026 for a period of approximately 7 hours for essential maintenance work.
Returned to service 30/01/2026 - Please allow approximately 2 hours from 10pm for service to be fully operational |
| Trevelyan House 13-63 | Planned refurbishment of Lift 4128 | 29/12/2025 | 27/02/2026 | There will be an interruption to the lift services from 8am on 12/01/26 until 27/02/26 for refurbishment work |
| Horsman House 25-68 | Planned refurbishment of Lift 4056 | 29/12/2025 | 27/02/2026 | There will be an interruption to the lift services from 8am on 12/01/26 until 27/02/26 for refurbishment work |
| Swinburne Court 1- 9, SE5 8EP | Door Entry Fault | 23/12/2025 | TBC | The door entry to your block is faulty & are our contractors are investigating this issue. |
| Lockwood Square 3-188 | Lift 5053 out of service | 19/12/2025 | TBC | Technician to attend and investigate
Update 28/01/26: Due to a lift motor failure, the lift will remain out of service until refurbishment works begin. The start date is yet to be confirmed. Apologies for any inconvenience caused. |
| Pedworth SHU 1-34 | Lift 5200 out of service | 14/11/2025 | TBC | Part required
Update 02/12/25: New door motor required |
| Keyworth Hostel | Lift 2000 out of service | 25/09/2025 | TBC | Technician to attend and investigate
Update 29/10/2025: Specialists contractors to attend and carry out repairs |
Page last updated: 05 February 2026 18:33
