Communal breakdowns
This page is updated every two hours between the hours of 8am to 10pm with planned and unplanned outages on our estates. All times quoted are indicative and actual return to service times and dates may change.
Important safety notice – potential issue affecting your boiler
The manufacturer Ideal Heating, has identified a potential issue affecting a small proportion of their range of boilers. If an excessive volume of air becomes trapped inside the boiler in a fault condition, it could cause the boiler to overheat and fail. To fix this issue a heating engineer will need to visit your home to make a small modification to your boiler. The visit will be free of charge and take 30 to 60 minutes. To register for the upgrade, we need you to confirm your contact details at www.idealsupport.co.uk.
You can continue to use your boiler. However, we advise you check that its pressure gauge is as close to 1.5bar as possible.
If your boiler is at less than one bar and you are unable to repressurise it, please do one of the following:
Call our call centre on 0800 952 4444
Call Ideal Heating on 0808 175 9173
Email customer@idealsupport.co.uk
We're sorry that this issue has arisen and appreciate you may have concerns. If you have any questions, visit www.idealsupport.co.uk or get in touch using the contact details on this page.
The manufacturer Ideal Heating, has identified a potential issue affecting a small proportion of their range of boilers. If an excessive volume of air becomes trapped inside the boiler in a fault condition, it could cause the boiler to overheat and fail. To fix this issue a heating engineer will need to visit your home to make a small modification to your boiler. The visit will be free of charge and take 30 to 60 minutes. To register for the upgrade, we need you to confirm your contact details at www.idealsupport.co.uk.
You can continue to use your boiler. However, we advise you check that its pressure gauge is as close to 1.5bar as possible.
If your boiler is at less than one bar and you are unable to repressurise it, please do one of the following:
Call our call centre on 0800 952 4444
Call Ideal Heating on 0808 175 9173
Email customer@idealsupport.co.uk
We're sorry that this issue has arisen and appreciate you may have concerns. If you have any questions, visit www.idealsupport.co.uk or get in touch using the contact details on this page.
The communal heating system is changing to winter mode across the borough in phases on 16 and 17 October 2025. This is due to the outside temperatures dropping below 17°C in the day and below 10°C in the evening for 5 consecutive days.
If your issue is not listed, find out how to report a repair.
Page last updated: 22 February 2026 18:30
| Block name | Outage description | Date reported | Estimated return to service | Status |
|---|---|---|---|---|
| Slade Walk 1-58(C), SE17 3HW | Loss of heating service | 22/02/2026 | 22/02/2026 | Contractor to attend and investigate
Returned to service 22/02/2026 - Please allow approximately 2-4 hours from 16:00 for service to be fully operational. |
| Hanworth House, John Ruskin Street 1-140(C), SE5 0XF | Loss of hot water service | 22/02/2026 | 22/02/2026 | Contractor to attend and investigate
Returned to service 22/02/2026 - Please allow approximately 2-4 hours from 16:00 for service to be fully operational. |
| Mccoid Way 1-21(O), SE1 1PT | Loss of hot water service | 22/02/2026 | TBC | Contractor to attend and investigate |
| Dunton Road 14-26(E), SE1 5TJ | Loss of heating and hot water services | 21/02/2026 | 21/02/2026 | Contractor to attend and investigate
Returned to service 21/02/2026 - Please allow approximately 2-4 hours from 14:30 for service to be fully operational. |
| Curtis Way 45-53(O). SE1 5XW | Loss of heating and hot water services | 21/02/2026 | 21/02/2026 | Contractor to attend and investigate
Returned to service 21/02/2026 - Please allow approximately 2-4 hours from 14:30 for service to be fully operational. |
| Hazel Way 18-36(E), SE1 5XL | Loss of heating and hot water services | 21/02/2026 | 21/02/2026 | Contractor to attend and investigate
Returned to service 21/02/2026 - Please allow approximately 2-4 hours from 14:30 for service to be fully operational. |
| Tatsfield House, Pardoner Street 1-12(C).SE1 4DS | Loss of heating service | 21/02/2026 | 21/02/2026 | Contractor to attend and investigate
Returned to service 21/02/2026 - Please allow approximately 2-4 hours from 17:56 for service to be fully operational. |
| Staveley Close 1-18(C), SE15 2JP | Loss of hot water service | 21/02/2026 | 21/02/2026 | Contractor to attend and investigate
Returned to service 21/02/2026 - Please allow approximately 2 hours from 9pm for service to be fully operational. |
| Lulworth, Portland Street 1-54 | Loss of heating service | 20/02/2026 | 20/02/2026 | Contractor to attend and investigate
Returned to service 20/02/2026 - Please allow approximately 2 hours from 10am for service to be fully operational. |
| Broadmayne, Portland Street, 1-54 | Loss of heating service | 20/02/2026 | 20/02/2026 | Contractor to attend and investigate
Returned to service 20/02/2026 - Please allow approximately 2 hours from 10am for service to be fully operational. |
| Garnies Close 37-42 | Urgent shutdown of heating and hot water services | 20/02/2026 | 26/02/2026 | There will be interruption to the heating and hot water services to your block due to urgent maintenance works taking place on 26/02/26 for a period of approximately 8 hours for essential maintenance work |
| Thaxted Court, Abbeyfield Road 1-24 | Loss of heating and hot water | 20/02/2026 | 20/02/2026 | Contractor to attend and investigate
20/02/2026 Update at 4pm - Repairs to your heating/hot water are still on going and we are working hard on restoring your service as soon as possible. Returned to service 20/02/2026 - Please allow approximately 2 hours from 5pm for service to be fully operational. |
| Layard Square 1-156 | Loss of hot water service | 20/02/2026 | 20/02/2026 | Contractors to attend and investigate
Returned to service 20/02/2026 - Please allow approximately 2 hours from 12pm for service to be fully operational |
| Locksfield, Catesby Street 1-34 | Loss of heating service | 20/02/2026 | 20/02/2026 | Contractors to attend and investigate
Returned to service 20/02/26 - Please allow approximately 2 hours from 12pm for service to be fully operational. |
| Salisbury Close 29-31 | Loss of heating and hot water service | 20/02/2026 | 20/02/2026 | Contractor currently onsite to investigate
Returned to service 20/02/26 - Please allow approximately 2 hours from 12pm for service to be fully operational. |
| Aberfeldy House 1-155
Andrews Walk 1-31 Bethwin Road 97-111 Chalmers Walk 1-20 Copley Close 1-5 Dale road 1-6 Glenfinlas Way 1-53 Grimsel Path 2-45 Hanworth House 1-140 Hillingdon Street 143-151 John Ruskin Street 110-124 Kirwyn Way 1-38 Laxley Close 9-56 Trevelyan House 1-63 |
Loss of heating and hot water services | 20/02/2026 | 20/02/2026 | Contractors already onsite to investigate
Returned to service 20/02/26 - Please allow approximately 2 hours from 12pm for service to be fully operational. |
| SE4, SE8, SE13, SE14, SE15 area | Loss of mains water supply | 20/02/2026 | 20/02/2026 | Thames Water are currently investigating the low pressure of mains water supply for the areas affected.
Returned to service 20/02/2026. |
| Wickway Court 1-118
Shannon Court 1-11 Thames Court 16-53 |
Planned shutdown of heating and hot water services | 20/02/2026 | 04/03/2026 | There will be interruption to the heating and hot water services to your block from 9am on the 04/03/2026 for a period of approximately 8 hours for essential maintenance work |
| St Georges Way 1-12 | Lift 6208 out of service | 20/02/2026 | 20/02/2026 | Contractors to attend and investigate
Returned to service 20/02/2026 |
| Cruden House 1-68 | Lift 4110 out of service | 20/02/2026 | 20/02/2026 | Part required
Returned to service 20/02/2026 |
| Lew Evans House 1-39 | Planned shutdown of heating and hot water services | 20/02/2026 | 05/03/2026 | There will be interruption to the heating and hot water services to your block from 9am on the 05/03/2026 for a period of approximately 8 hours for essential maintenance work |
| Montague Square 1-13 | Loss of heating service | 20/02/2026 | 20/02/2026 | Contractor to attend and investigate
Returned to service 20/02/26 - Please allow approximately 2 hours from 9:45pm for service to be fully operational. |
| Staveley Close 1-18 | Loss of hot water service | 20/02/2026 | 20/02/2026 | Contractor to attend and investigate
Returned to service 20/02/26 - Please allow approximately 2 hours from 9:45pm for service to be fully operational. |
| Maddock Way 9-34
Molesworth House 1-58 Brandon Library |
Planned shutdown of heating and hot water services | 19/02/2026 | 02/03/2026 | There will be interruption to the heating and hot water services to your block from 9am on the 02/03/2026 for a period of approximately 7 hours for essential maintenance work |
| Arnold Estate 302 – 319 | Planned shutdown of mains and secondary water services | 19/02/2026 | 03/03/2026 | There will be an interruption to the mains water service affecting the drinking water supply and the secondary water service affecting toilets, baths/showers, wash hand basins on the 03/03/2026. The mains water will be isolated from 8am for approximately 5 hours. The secondary water will be isolated from 9am for approximately 8 hours. This is to enable essential maintenance works. |
| Falcon Point 21-30 | Planned shutdown of secondary water service | 19/02/2026 | 04/03/2026 | There will be interruption to the secondary water service affecting toilets, baths/showers and wash hand basins from 9am on 04/03/2026 for a period of approximately 8 hours for essential maintenance works |
| Wivenhoe Close 1-203 | Planned shutdown of mains water service | 19/02/2026 | 27/02/2026 | There will be interruption to the mains water service to the block which will affect the drinking water supply from 9am on 27/02/26 for a period of approximately 6 hours for essential maintenance work |
| Brook Drive 1-38 | Lift 1008 out of service | 19/02/2026 | TBC | Technician to attend and investigate |
| Marden Square 2-185 | Lift 5058 out of service | 19/02/2026 | TBC | Contractors to attend and investigate |
| Priory Court 1-36 | Loss of Power supply | 19/02/2026 | 19/02/2026 | Contractor to attend and investigate
UKNP attending ref: INCD-402455-J Returned to service 19/02/2026 |
| Studland 1-54 | Loss of heating service | 19/02/2026 | 19/02/2026 | Contractor to attend and investigate
Returned to service 19/02/2026 - Please allow approximately 2 hours from 9:30pm for service to be fully operational. |
| Dunton Road 2-12(E), 2a-12a(E) | Loss of heating and hot water service | 19/02/2026 | 19/02/2026 | Contractor to attend and investigate
Returned to service 19/02/2026 - Please allow approximately 2 hours from 9:30pm for service to be fully operational. |
| Trevelyan House 1-63 | Loss of heating and hot water service | 19/02/2026 | 19/02/2026 | Contractor to attend and investigate
Returned to service 19/02/2026 - Please allow approximately 2 hours from 10pm for service to be fully operational. |
| Priory Court, Cheltenham Road 1-36 | Loss of heating and hot water service | 19/02/2026 | 20/02/2026 | Contractor to attend and investigate
Returned to service 20/02/2026 - Please allow approximately 2 hours from 10am for service to be fully operational. |
| Missenden 166-255 | Lift 4017 out of service | 19/02/2026 | 20/02/2026 | Part required
Returned to service 20/02/2026 |
| Boughton House 1-25 | Lift 1160 out of service | 18/02/2026 | TBC | Part required |
| Kevan House 1-82 | Planned shutdown of cold water boosted mains service | 18/02/2026 | 26/02/2026 | There will be an interruption to the boosted mains water services to the block which will affect the drinking water supply from 9am on 26/02/2026 for a period of approximately 4 hours for essential maintenance work. |
| Fawkham House 1-35 | Planned shutdown of mains water service | 18/02/2026 | 26/02/2026 | There will be an interruption to the mains water service to the block which will affect the drinking water supply from 9am on 26/02/26 for a period of approximately 6 hours for essential maintenance work. |
| Slade Walk 1-58 | Loss of hot water service | 18/02/2026 | 18/02/2026 | Contractor to attend and investigate
Returned to service 18/02/26 - Please allow approximately 2 hours from 2pm for service to be fully operational. |
| Perth Court 1-78 | Planned shutdown of mains water | 18/02/2026 | 25/02/2026 | There will be an interruption to the mains water service to the block which will affect the drinking water supply from 9am on 25/02/26 for a period of approximately 6 hours for essential maintenance work |
| Pedworth SHU 1-34 | Lift 5201 out of service | 18/02/2026 | TBC | Technician to attend and investigate |
| Thames Court, Daniel Gardens 34-53 | Loss of heating service | 18/02/2026 | 18/02/2026 | Contractors to attend and investigate
Returned to service 19/02/26 - Please allow approximately 2 hours from 07:40pm for service to be fully operational. |
| Wicksteed House 1-30 | Planned shutdown of mains water service | 18/02/2026 | 27/02/2026 | There will be an interruption to the mains water service to the block which will affect the drinking water supply from 8am on 27/02/26 for a period of approximately 5 hours for essential maintenance work |
| Hillingdon Street 190-224 | Loss of hot water service | 18/02/2026 | 19/02/2026 | Contractors to attend and investigate.
Returned to service 19/02/2026 |
| Redbridge Gardens 1-123 | Lift 6172 out of service | 18/02/2026 | 19/02/2026 | Repairs required
Returned to service 19/02/2026 |
| North Peckham Estate
Pentridge Street 37-67 Danube Court 1-30 Thames Court 1-15 Indus Court 1-8 Amstel Court 1-17 |
Planned shutdown of heating and hot water services | 17/02/2026 | 03/03/2026 | There will be an interruption to heating and hot water services from 9am on the 03/03/2026 for a period of approximately 8 hours for essential maintenance work |
| Castlemead 1-112
Wessonmead 1-5 Bill Westcott Room TRA Hall Bishopsmead 1-38 Churchmead 1-31 |
Planned shutdown of heating and hot water services | 17/02/2026 | 03/03/2026 | There will be an interruption to heating and hot water services from 9am on the 03/03/2026 for a period of approximately 7 hours for essential maintenance work |
| Rowland Hill House 52-156 | Planned shutdown of secondary water service | 17/02/2026 | 25/02/2026 | There will be interruption to the secondary water service affecting toilets, baths/showers and wash hand basins from 9am on 25/02/2026 for a period of approximately 2 hours for essential maintenance works |
| Day House 85-108 | Planned refurbishment of lift 4054 | 16/02/2026 | 17/04/2026 | There will be an interruption to the lift services from 8am on 02/03/26 until 17/04/26 for refurbishment work |
| Cadbury Way 1-149
Woolstaplers Way 1-160 |
Planned shutdown of hot water service | 16/02/2026 | 27/02/2026 | There will be an interruption to the hot water service to the block from 8am on the 27/02/2026 for a period of approximately 5 hours for essential maintenance work. |
| Winchester Close 2-12 | Loss of heating service | 16/02/2026 | 17/02/2026 | Contractor to attend and investigate
Returned to service 17/02/2026 - Water service have now returned to service. Please allow approximately 2 hours from 07:54 for heating service to be full operational. |
| Redwood Close 1-26 | Loss of hot water service | 16/02/2026 | 17/02/2026 | Contractor to attend and investigate
Update 16/02/26 @4pm - Repairs to your heating/hot water are still on going and we are working hard on restoring your service as soon as possible. Returned to service 17/02/2026 - Water service have now returned to service. Please allow approximately 2 hours from 07:54 for heating service to be full operational. |
| Russia Dock Road 1-4 | Loss of hot water service | 16/02/2026 | 17/02/2026 | Contractor to attend and investigate
Returned to service 17/02/26 - Please allow approximately 2 hours from 8am for service to be fully operational. |
| Teak Close 1-12 | Loss of hot water service | 16/02/2026 | 17/02/2026 | Contractor to attend and investigate
Returned to service 17/02/26 - Please allow approximately 2 hours from 8am for service to be fully operational. |
| Wivenhoe Close 1-203 | Loss of heating and hot water | 15/02/2026 | 15/02/2026 | Contractor to attend and investigate
Returned to service 15/02/26 - Please allow approximately 2 hours from 09:10 for service to be fully operational. |
| Manaton Close 2-116
Galatea Square 1-68 Manaton Close 1-15 Manaton Close 2-122 Heaton Road 6-42 Scylla Road 17-67 Philip Walk 12-40 Consort TA Hall Wivenhoe Close 1-203 Wivenhoe Close 2-52 Wivenhoe Close 54-70 Wivenhoe Close 102-128 Wivenhoe Close 130-134 Magdalene Close 1-48 Vivian Square 1-29 Huguenot Square 1-26 Russell Court (SHU) 1-44 |
Loss of hot water service | 15/02/2026 | 17/02/2026 | Contractors to attend and investigate
Returned to Service 17/02/2026 - Please allow approximately 2 hours from 12pm for service to be fully operational. |
| Wivenhoe Close 1-203(O), SE15 3QL | Loss of heating service | 14/02/2026 | 14/02/2026 | Contractors to attend and investigate
Resolved on 14/02/2026 @ 17:50 |
| Taplow 1-215(C); Thurlow Street. 1-12(C), London, SE17 2UQ | Loss of hot water | 14/02/2026 | 14/02/2026 | Contractors to attend and investigate
Resolved on 14/02/2026 @ 17@30 |
| Perronet House, Princess Street 1-90(C); Tenants Clubroom 44(C)., SE1 6JS | Loss of hot water service | 14/02/2026 | 14/02/2026 | Contractors to attend and investigate
Resolved on 14/02 @ 14:02 |
| Redwood Close 1-26(C); Russia Dock Road 1-4(C); Teak Close 1-12(C)., SE16 5NW- | Loss of hot water services | 14/02/2026 | 14/02/2026 | Contractors to attend and investigate
Resolved on 14/02 at 14:02 |
| Manaton Close 2-116(E) ., SE15 3PP | Loss of heating and hot water services | 14/02/2026 | 14/02/2026 | Contractors to attend and investigate
Returned to service 14/02/26 - Please allow approximately 2 hours from 9:30pm for service to be fully operational. |
| Jack Jones House, Reedham Street 1-38(C)., SE15 4PH | Loss of heating and hot water services | 14/02/2026 | 15/02/2026 | Contractors to attend and investigate
Returned to service 15/02/26 - Please allow approximately 2 hours from 08:15 for service to be fully operational. |
| Vestry Road 76-112
Fearnley House 1-132 |
Planned shutdown of mains water, secondary water and hot water services | 13/02/2026 | 24/02/2026 | There will be interruption to the mains water, secondary water service and hot water service affecting toilets, baths/showers, wash hand basins, drinking water supply and the hot water service from 9am on 24/02/2026 for a period of approximately 8 hours for essential maintenance works |
| Mcneil Road 1-61
Chatham 1-18 Rignold House 1-16 Fowler House 1-14 |
Planned shutdown of hot water service | 13/02/2026 | 26/02/2026 | There will be an interruption to the hot water service from 9am on the 26/02/2026 for a period of approximately 8 hours for essential maintenance work |
| Otterburn House, Sultan Street 1-81 | Loss of hot water service | 13/02/2026 | 13/02/2026 | Contractor to attend and investigate
Returned to service 13/02/26 - Please allow approximately 2 hours from 2pm for service to be fully operational. |
| Bradlord House 1-34 | Lift 2118 Out of service | 13/02/2026 | 19/02/2026 | Repairs required
Returned to service 19/02/2026 |
| Falcon Point 11-20 | Planned shutdown of secondary water service | 12/02/2026 | 25/02/2026 | There will be a interruption to the secondary water service affecting toilets, baths/showers and wash hand basins from 9am on 25/02/2026 for a period of approximately 8 hours for essential maintenance works |
| Dighton Court 1-54
Hillingdon Street 81-127 |
Planned shutdown of heating and hot water services | 12/02/2026 | 24/02/2026 | There will be an interruption to the heating and hot water services to the block from 9am on the 24/02/2026 for a period of approximately 7 hours for essential maintenance work |
| Staples Close 1-27 | Loss of heating service | 12/02/2026 | 12/02/2026 | Contractors to attend and investigate
Returned to service 12/02/26 - Please allow approximately 2 hours from 4pm for service to be fully operational. |
| Laburnum Close 1-24 | Loss of heating and hot water service | 12/02/2026 | 12/02/2026 | Contractor to attend and investigate
Returned to service 12/02/26 - Please allow approximately 2 hours from 5:30 for service to be fully operational. |
| Lulworth, Portland Street 1-54 | Loss of heating and hot water service | 12/02/2026 | 13/02/2026 | Contractor to attend and investigate
Returned to service 13/02/26 - Please allow approximately 2 hours from 8:39am for service to be fully operational. |
| Sidmouth House 1-51 | Urgent shutdown of secondary water service | 12/02/2026 | 19/02/2026 | The scheduled shutdown for today, did not go ahead and will no longer be required. Apologies for any inconvenienced caused. |
| Gayhurst 1 - 162
Hambledon 1-20 |
Planned shutdown of heating and hot water services | 11/02/2026 | 23/02/2026 | There will be an interruption to heating and hot water services from 9am on the 23/02/2026 for a period of approximately 8 hours for essential maintenance work |
| Tayo Situ House 1-42 | Planned shutdown of heating and hot water services | 11/02/2026 | 24/02/2026 | There will be an interruption to the heating and hot water services to the block from 9am on the 24/02/2026 for a period of approximately 8 hours for essential maintenance work |
| Slade Walk 1-58(C) ., SE17 3HW | Loss of heating service | 11/02/2026 | 12/02/2026 | Contractors to attend and investigate
11/02/2026 @ 21:53. heating restored but currently low temperatures. Contractors will be returning first thing in the morning Returned to service 12/02/2026 - Please allow approximately 2 hours from 12pm for service to be fully operational. |
| Pelican Estate:
Heron House 1-52 Kingfisher House 1-18 |
Planned shutdown of heating and hot water services | 10/02/2026 | 24/02/2026 | There will be an interruption to heating and hot water services from 9am on 24/02/2026 for a period of approximately 8 hours for essential maintenance work. |
| Falcon Point 11-20 | Planned shutdown of secondary water service | 09/02/2026 | 23/02/2026 | There will be a interruption to the secondary water service affecting toilets, baths/showers and wash hand basins from 9am on the 23/02/2026 for a period of approximately 3 hours for planned maintenance work. |
| Dunstall House 1-24 | Lift 3168 out of service | 06/02/2026 | TBC | Contractors to attend and investigate |
| Bath Close 1-60 | Planned shutdown of secondary water services | 06/02/2026 | 20/02/2026 | There will be an interruption to the secondary water service affecting toilets, baths/showers and wash hand basins from 9am on 20/02/2026 for a period of approximately 8 hours for planned maintenance work. |
| Wyndham Estate
Aberfeldy House 1-155 Andrews Walk 1-31 Bethwin Road 97-111 Chalmers Walk 1-20 Copley Close 1-5 Dale Road 1-6 Glenfinlas Way 1-53 Grimsel Path 2-45 Hanworth House 1-140 Hilingdon Street 143-151 John Ruskin Street 110-124 Kirwyn Way 1-38 Laxley Close 9-56 Trevelyan House 1-63 |
Planned shutdown of heating and hot water services | 05/02/2026 | 19/02/2026 | There will be an interruption to the heating and hot water services from 9am on the 19/02/2026 for a period of approximately 7 hours for urgent maintenance work |
| Selbourne 41-47 | Lift 1181 is out of service | 05/02/2026 | TBC | Contractors to attend and investigate
Update 18/02/2026: Parts required |
| Falcon Point 1-10 | Planned shutdown of secondary water service | 04/02/2026 | 18/02/2026 | There will be a interruption to the secondary water service affecting toilets, baths/showers and wash hand basins from 9am on 18/02/2026 for a period of approximately 8 hours for essential maintenance works |
| Martin House 30-54 | Lift 1151 Out of service | 04/02/2026 | 19/02/2026 | Contractors to attend and investigate
Returned to service 19/02/2026 |
| Priory Court 1-36
Priory Court 37-72 Priory Court TRA Hall |
Planned shutdown of heating and hot water services | 03/02/2026 | 17/02/2026 | There will be an interruption to the heating and hot water services to the block from 9am on the 17/02/2026 for a period of approximately 8 hours for essential maintenance work |
| Falcon Point 1-10 | Planned shutdown of secondary water service | 02/02/2026 | 16/02/2026 | There will be a interruption to the secondary water service affecting toilets, baths/showers and wash hand basins from 9am on 16/02/2026 for a period of approximately 3 hours for essential maintenance works |
| Andoversford Court 1-88 | Planned shutdown of hot water and secondary water service | 27/01/2026 | 16/02/2026 | There will be a interruption to the secondary water service affecting toilets, baths/showers and wash hand basins and the hot water service from 9am on the 09/02/2026 and again from 9am on the 16/02/2026 for a period of approximately 7 hours on each day for planned maintenance work. |
| Ryegates 1-27 | Loss of gas service | 22/01/2026 | 19/02/2026 | Contractors SGN have isolated the gas supply to the block to allow for emergency repairs to be carried out to the gas riser.
Returned to service 19/02/2026 @2pm - Repairs to gas supply now complete and service restored. Apologies for the inconvenience caused. |
| Trevelyan House 13-63 | Planned refurbishment of Lift 4128 | 29/12/2025 | 27/02/2026 | There will be an interruption to the lift services from 8am on 12/01/26 until 27/02/26 for refurbishment work |
| Horsman House 25-68 | Planned refurbishment of Lift 4056 | 29/12/2025 | 27/02/2026 | There will be an interruption to the lift services from 8am on 12/01/26 until 27/02/26 for refurbishment work |
| Swinburne Court 1- 9, SE5 8EP | Door Entry Fault | 23/12/2025 | TBC | The door entry to your block is faulty & are our contractors are investigating this issue. |
| Lockwood Square 3-188 | Lift 5053 out of service | 19/12/2025 | TBC | Technician to attend and investigate
Update 28/01/26: Due to a lift motor failure, the lift will remain out of service until refurbishment works begin. The start date is yet to be confirmed. Apologies for any inconvenience caused. |
| Pedworth SHU 1-34 | Lift 5200 out of service | 14/11/2025 | TBC | Part required
Update 02/12/25: New door motor required |
| Keyworth Hostel | Lift 2000 out of service | 25/09/2025 | TBC | Technician to attend and investigate
Update 13/02/2026: Technician returning to site to carry out further works needed. |
Page last updated: 22 February 2026 18:30
