Communal breakdowns
This page is updated every two hours between the hours of 8am to 10pm with planned and unplanned outages on our estates. All times quoted are indicative and actual return to service times and dates may change.
Important safety notice – potential issue affecting your boiler
The manufacturer Ideal Heating, has identified a potential issue affecting a small proportion of their range of boilers. If an excessive volume of air becomes trapped inside the boiler in a fault condition, it could cause the boiler to overheat and fail. To fix this issue a heating engineer will need to visit your home to make a small modification to your boiler. The visit will be free of charge and take 30 to 60 minutes. To register for the upgrade, we need you to confirm your contact details at www.idealsupport.co.uk.
You can continue to use your boiler. However, we advise you check that its pressure gauge is as close to 1.5bar as possible.
If your boiler is at less than one bar and you are unable to repressurise it, please do one of the following:
Call our call centre on 0800 952 4444
Call Ideal Heating on 0808 175 9173
Email customer@idealsupport.co.uk
We're sorry that this issue has arisen and appreciate you may have concerns. If you have any questions, visit www.idealsupport.co.uk or get in touch using the contact details on this page.
The manufacturer Ideal Heating, has identified a potential issue affecting a small proportion of their range of boilers. If an excessive volume of air becomes trapped inside the boiler in a fault condition, it could cause the boiler to overheat and fail. To fix this issue a heating engineer will need to visit your home to make a small modification to your boiler. The visit will be free of charge and take 30 to 60 minutes. To register for the upgrade, we need you to confirm your contact details at www.idealsupport.co.uk.
You can continue to use your boiler. However, we advise you check that its pressure gauge is as close to 1.5bar as possible.
If your boiler is at less than one bar and you are unable to repressurise it, please do one of the following:
Call our call centre on 0800 952 4444
Call Ideal Heating on 0808 175 9173
Email customer@idealsupport.co.uk
We're sorry that this issue has arisen and appreciate you may have concerns. If you have any questions, visit www.idealsupport.co.uk or get in touch using the contact details on this page.
The communal heating system is changing to winter mode across the borough in phases on 16 and 17 October 2025. This is due to the outside temperatures dropping below 17°C in the day and below 10°C in the evening for 5 consecutive days.
If your issue is not listed, find out how to report a repair.
Page last updated: 18 January 2026 13:08
| Block name | Outage description | Date reported | Estimated return to service | Status |
|---|---|---|---|---|
| Neville Close 22-103 | Loss of hot water service | 18/01/2026 | 18/01/2026 | Contractor to attend and investigate
Returned to service 18/01/26 - please allow approximately 2 hours from 12pm for service to be fully operational. |
| Rodney Road 109-143(O) | Loss of hot water and secondary water | 18/01/2026 | TBC | Contractor to attend and investigate |
| Ivy Church Lane 1-17(C), SE17 2RN | Loss of water service | 17/01/2026 | TBC | Contractors to attend and investigate |
| Brawne House 1-68 | Lift 4106 out of service | 16/01/2026 | TBC | Part required |
| Bowness House 1-34 | Planned shutdown of secondary water service | 16/01/2026 | 28/01/2026 | There will be a interruption to the secondary water service affecting toilets, baths/showers and wash hand basins from 9am on the 28/01/2026 for a period of approximately 8 hours for planned maintenance work. |
| Falcon Point 43-56 | Planned shutdown of secondary water service | 16/01/2026 | 30/01/2026 | There will be a interruption to the secondary water service affecting toilets, baths/showers and wash hand basins from 9am on the 30/01/2026 for a period of approximately 8 hours for planned maintenance work. |
| Rye Hill Park 2-32 | Planned shutdown of secondary water service | 16/01/2026 | 30/01/2026 | There will be a interruption to the secondary water service affecting toilets, baths/showers and wash hand basins from 9am on the 30/01/2026 for a period of approximately 4 hours for planned maintenance work. |
| Cronin Street 1-38 | Emergency shutdown of mains water service | 16/01/2026 | 19/01/2026 | There will be a interruption to the mains water service affecting the mains drinking water supply from 8am on the 19/01/2026 for a period of approximately 3 hours for emergency maintenance work. |
| Tissington Court 73-134 | Loss of primary or secondary water | 16/01/2026 | TBC | Contractors to attend and investigate |
| 1 O'Reilly Street 1-21 | Loss of heating and hot water service | 16/01/2026 | 16/01/2026 | Contractors to attend and investigate
Returned to service 16/01/2025 please allow approximately 2 hours from 9:48pm for service to be fully operational |
| Hillingdon Street 72A-F | Planned shutdown of secondary water service | 15/01/2026 | 28/01/2026 | There will be a interruption to the secondary water service affecting toilets, baths/showers and wash hand basins from 9am on the 28/01/2026 for a period of approximately 8 hours for planned maintenance work. |
| North Peckham Estate | Planned shutdown of heating and hot water service | 15/01/2026 | 27/01/2026 | There will be an interruption to the heating and hot water services to the block from 9am on the 27/01/2026 for a period of approximately 8 hours for essential maintenance work. |
| Setchell Estate | Planned shutdown of heating and hot water service | 15/01/2026 | 28/01/2026 | There will be an interruption to the heating and hot water services to the block from 9am on the 28/01/2026 for a period of approximately 7 hours for essential maintenance work. |
| Falcon Point 43-56 | Planned shutdown of secondary water service | 15/01/2026 | 28/01/2026 | There will be a interruption to the secondary water service affecting toilets, baths/showers and wash hand basins from 9am on the 28/01/2026 for a period of approximately 3 hours for planned maintenance work. |
| Shalford House 1-35 | Urgent shutdown of secondary water service | 15/01/2026 | 19/01/2026 | There will be a interruption to the secondary water service affecting toilets, baths/showers and wash hand basins from 9am on the 19/01/2026 for a period of approximately 4 hours for urgent maintenance work. |
| Dalwood Street 9-19 (Odd)
Havil Street 21-203 Sedgmoor Place 20-148 |
Planned shutdown of heating and hot water service | 15/01/2026 | 29/01/2026 | There will be an interruption to the heating and hot water services to the block from 9am on the 29/01/2026 for a period of approximately 8 hours for essential maintenance work. |
| Layard Square 1-156 | Planned shutdown of heating and hot water service | 15/01/2026 | 29/01/2026 | There will be an interruption to the heating and hot water services to the block from 9am on the 29/01/2026 for a period of approximately 7 hours for essential maintenance work. |
| Crampton Street 44-54
Marlborough Close 1-78 Canterbury Place 64-74 (e) Canterbury Place 77-131 |
Urgent shutdown of heating and hot water service | 15/01/2026 | 22/01/2026 | There will be an interruption to the heating and hot water services to the block from 9am on the 22/01/2026 for a period of approximately 7 hours for urgent maintenance work. |
| Galatea Square 30-68 | Loss of heating service | 15/01/2026 | 15/01/2026 | Contractors to attend and investigate
Repairs to heating/hot water have now been completed. Please allow approximately 2 hours from 4pm for service to be fully operational. |
| Brewhouse Walk 1-33
Farrins Rents 22-31 |
Loss of heating service | 15/01/2026 | 15/01/2026 | Contractors to attend and investigate
Update 15/01/2026 @4pm repairs to your heating/hot water are still on going and we are working hard on restoring your service as soon as possible. Returned to service 15/01/2026 - please allow approximately 2 hours for service to be fully operational. |
| Priory Court 1-36 | Loss of heating and hot water service | 15/01/2026 | 15/01/2026 | Contractors to attend and investigate
Update 15/01/2026 @ 4pm repairs to your heating/hot water are still on going and we are working hard on restoring your service as soon as possible. Returned to service 15/01/26 - please allow approximately 2 hours from 4:50pm for service to be fully operational. |
| Tissington Court 1-72 SE16 2AQ | Loss of primary or secondary water | 15/01/2026 | 16/01/2026 | Contractors to attend and investigate
Returned to service 16/01/2026 |
| Tissington Court 73-134 SE16 2SD | Loss of primary or secondary water | 15/01/2026 | 16/01/2026 | Contractors to attend and investigate
Returned to service 16/01/2026 |
| Mcneil Road 26-61(C)., SE5 8PL S&B | Loss of heating and hot water services | 14/01/2026 | 14/01/2026 | Contractors to attend and investigate
Update on 14/01/2026 @ 4:00pm - Repairs to heating/hot water have now been completed. Please allow approx. 2 hours for service to be fully operational. |
| Masterman House, Lomond Grove 1-67 | Loss of hot and cold water supplies | 14/01/2026 | 14/01/2026 | Contractors to attend and investigate.
Returned to service 14/01/2026 |
| Langdale Close 47-70(C)., SE17 3UG | Loss of heating and hot water services | 14/01/2026 | 14/01/2026 | Contractors to attend and investigate
Returned to service 14/01/2026 please allow approximately 2 hours from 22:00 for service to be fully operational |
| Telfer House 1-30 | Lift 2147 out of service | 14/01/2026 | 15/01/2026 | Contractors to attend and investigate
Returned to service 15/01/2026 |
| Ledbury House 1-55 | Loss of cold water service | 13/01/2026 | 15/01/2026 | Contractors to attend and investigate
Update 13/01/2026 @4pm repairs to your heating/hot water are still on going and we are working hard on restoring your service as soon as possible. Returned to service 15/01/2026 |
| George Walter Court 1-49 | Loss of heating service | 13/01/2026 | 13/01/2026 | Contractors to attend and investigate
Returned to service 13/02/2026 |
| Slade Walk 1-58 | Loss of hot water service | 13/01/2026 | 13/01/2026 | Contractors to attend and investigate
Update 13/01/2026 @4pm repairs to your heating/hot water are still on going and we are working hard on restoring your service as soon as possible Returned to service 13/01/2026 |
| Galatea Square 30-68(C), SE15 3PL | Loss of heating service | 13/01/2026 | 13/01/2026 | Contractors to attend and investigate
Returned to service 13/01/2026 |
| Siskin House, Tawny Way 1-17(C), SE16 2NL- | Loss of heating service | 13/01/2026 | TBC | Contractors to attend and investigate |
| Raven House, Tawny Way 1-14(C), SE16 2NQ | Loss of heating service | 13/01/2026 | TBC | Contractors to attend and investigate |
| Gedling House, Quorn Road 1-39(C), SE22 8BP | Loss of mains water service | 13/01/2026 | 15/01/2026 | Contractors to attend and investigate
Returned to service 15/01/2026 |
| Melbreak House, Pytchley Road 1-51(C), SE22 8AL | Loss of cold water service | 13/01/2026 | 15/01/2026 | Contractors to attend and investigate
Returned to service 15/01/2026 |
| Melbreak House 1-51 | Loss of primary water | 13/01/2026 | 18/01/2026 | Contractor to attend and investigate
Returned to service 18/01/2026 |
| Masterman House 1-67 | Loss of hot and cold water services | 12/01/2026 | 12/01/2026 | Contractors to attend and investigate
Returned to service |
| SE22 8 Area | Loss of water service | 12/01/2026 | TBC | Currently a burst pipe on Underhill Road. Thames Water are aware of the issue and investigating. |
| Martin House 30-54 | Lift 1151 out of service | 12/01/2026 | TBC | Drive removed and sent away for specialists repair |
| Millender Walk 1-78(C) ., SE16 2BL | Loss of heating and hot water | 12/01/2026 | 13/01/2026 | Contractors to attend and investigate
Returned to service 13/01/2026 please allow approximately 2 hours from 10am for service to be fully operational |
| Felbridge House East Dulwich Estate, Quorn Road, London, SE22 8BZ | Loss of primary or secondary water | 12/01/2026 | 13/01/2026 | Thames Water Contractors to attend and investigate
Returned to service 13/02/2026 |
| Melbreak House 1-51 | Loss of primary and secondary water supplies | 12/01/2026 | 13/01/2026 | Contractors to attend and investigate
Returned to service 13/01/2026 |
| Gedling House 1-39 | Loss of primary and secondary water supplies | 12/01/2026 | 13/01/2026 | Contractors to attend and investigate.
Returned to service 13/01/2026 |
| Petworth House, Pytchley Road 1-38(C) | Loss of primary and secondary water service to the block. | 12/01/2026 | 13/01/2026 | Contractors to attend and investigate.
Returned to service 13/01/2026 |
| Keetons Road 30-32(E) ;Tranton Road 44-54(E)., SE16 4DB | Loss of heating and hot water | 12/01/2026 | 14/01/2026 | Contractor to attend
Update 14/01/2026 @4pm. Repairs to your heating/hot water are still on going and we are working hard on restoring your service as soon as possible. Returned to service 14/01/2026 |
| Slade Walk 1-58(C) ., SE17 3HW | Loss of hot water service to the block. | 11/01/2026 | TBC | Contractors to attend and investigate. |
| Slade Walk 1-58(C) ., SE17 3HW | Loss of hot water service | 11/01/2026 | 12/01/2026 | Contractors to attend and investigate
Returned to service 11/01/2026 please allow approximately 2 hours from 11:00pm for service to be fully operational |
| Dockley Road, St James Road., SE16 4QR | Loss of heating and hot water | 11/01/2026 | 12/01/2026 | Contractors to attend and investigate
Returned to service 11/01/2026 please allow approximately 2 hours from 11:00pm for service to be fully operational |
| Ivy Church Lane 1-17(C)., SE17 2RN | Loss of primary and secondary water | 11/01/2026 | TBC | Contractors to attend and investigate
Update 13/01/2026 @4pm repairs to your heating/hot water are still on going and we are working hard on restoring your service as soon as possible. |
| Trevelyan House, John Ruskin Street 1-63 | Loss of heating service | 10/01/2026 | 11/01/2026 | Contractors to attend and investigate
Returned to service |
| Whitney House, Albrighton Road 1-24 | Loss of mains water service | 10/01/2026 | 13/01/2026 | Contractors to attend and investigate
Returned to service 13/01/2026 |
| Bardell House 17-24, 25-32 & 9-16 | Planned shutdown of secondary water service | 09/01/2026 | 26/01/2026 | There will be a interruption to the secondary water service affecting toilets, baths/showers and wash hand basins from 9am on the 26/01/2026 for a period of approximately 8 hours for planned maintenance work. |
| Gibbon Road 119-141
Linden Grove 121-155 |
Loss of heating and hot water service | 09/01/2026 | TBC | Contractors to attend and investigate
Update 09/01/2025 @ 4pm repairs to your heating/hot water are still on going and we are working hard on restoring your service as soon as possible. |
| Emberton, Albany Road 1-35(C), SE5 0AN | Loss of heating service | 09/01/2026 | TBC | Contractors to attend and investigate |
| Arica House, Slippers Place 1-88(C), SE16 2EH | Loss of hot water service | 09/01/2026 | TBC | Contractors to attend and investigate |
| Annie Brewster House, Sumner Road, London, SE15 5FE | Loss of heating and hot water service | 09/01/2026 | TBC | Contractors to attend and investigate
Update 09/01/2026 @ 9:57pm repairs to your heating are still on going and we are working hard on restoring your service as soon as possible. Returned to service 09/01/26 |
| Crane House 1-70 | Planned shutdown of heating and hot water service | 08/01/2026 | 21/01/2026 | There will be an interruption to the heating and hot water services to the block from 9am on the 21/01/2026 for a period of approximately 8 hours for essential maintenance work. |
| Falcon Point 31-42 | Planned shutdown of secondary water service | 08/01/2026 | 22/01/2026 | There will be a interruption to the secondary water service affecting toilets, baths/showers and wash hand basins from 9am on the 22/01/2026 for a period of approximately 8 hours for planned maintenance work. |
| Tupman House 1-47 | Loss of mains water service | 08/01/2026 | TBC | Contractors to attend and investigate |
| Tayo Situ House 1-42(C), SE15 6FA | Loss of heating and hot water service | 08/01/2026 | 08/01/2026 | Contractors to attend and investigate
Returned to service 08/01/26 |
| Wells House 13-18 | Planned shutdown of secondary water service | 07/01/2026 | 21/01/2026 | There will be a interruption to the secondary water service affecting toilets, baths/showers and wash hand basins from 9am on the 21/01/2026 for a period of approximately 8 hours for planned maintenance work. |
| Ritchie House 19-36 | Planned shutdown of secondary water service | 07/01/2026 | 19/01/2026 | There will be a interruption to the secondary water service affecting toilets, baths/showers and wash hand basins from 9am on the 19/01/2026 for a period of approximately 8 hours for planned maintenance work. |
| Rudge House 1-27 | Loss of primary and secondary water service | 07/01/2026 | TBC | Contractor to attend and investigate |
| Whitney House 1-24 | Loss of hot water service | 07/01/2026 | 07/01/2026 | Contractor to attend and investigate
Returned to service 07/01/2026 |
| Falcon Point 31-42 | Planned shutdown of secondary water service | 06/01/2026 | 20/01/2026 | There will be a interruption to the secondary water service to the block affecting toilets, baths/showers and wash hand basins from 9am on the 20/01/2026 for a period of approximately 3 hours for planned maintenance work. |
| Westlake 1-130 | Emergency shutdown of mains water service | 06/01/2026 | 07/01/2026 | There will be a interruption to the mains water service affecting the mains drinking water supply from 9am on the 07/01/2026 for a period of approximately 2 hours for emergency maintenance work. |
| Ritchie House 1-18 & 19-36 | Planned shutdown of secondary water service | 06/01/2026 | 20/01/2026 | There will be a interruption to the secondary water service affecting toilets, baths/showers and wash hand basins from 9am on the 20/01/2026 for a period of approximately 8 hours for planned maintenance work. |
| Wells House 1-6
Wells House 7-12 |
Planned shutdown of secondary water service | 06/01/2026 | 20/01/2026 | Wells House 1-6:
There will be an interruption to the secondary water service affecting toilets, baths/showers and wash hand basins from 9am on the 19/01/2026 for a period of approximately 8 hours for planned maintenance work. Wells House 7-12: There will be an interruption to the secondary water service affecting toilets, baths/showers and wash hand basins from 9am on the 20/01/2026 for a period of approximately 8 hours for planned maintenance work. |
| John Mckenna Walk 2-20 | Loss of heating service | 06/01/2026 | TBC | Contractors to attend and investigate |
| Unity Court 1-16 | Loss of heating service | 06/01/2026 | 07/01/2026 | Contractors to attend and investigate
Update 07/01/2026 @ 10am repairs to your heating/hot water are still on going and we are working hard on restoring your service as soon as possible. Returned to service 07/01/2026 - please allow approximately 2 hours from 11:30am for service to be fully operational. |
| Parkers Row 53-72 | Lift 5156 out of service | 05/01/2026 | TBC | Repairs required |
| Calverton 1-31
Danesfield 1-31 Emberton 1-35 Latimer 1-141 |
Urgent shutdown of heating and hot water service | 05/01/2026 | 13/01/2026 | There will be an interruption to the heating and hot water services to the block from 9am on the 13/01/2026 for a period of approximately 7 hours for urgent maintenance work. |
| Wells House 1-18 | Planned shutdown of secondary water service | 05/01/2026 | 19/01/2026 | There will be a interruption to the secondary water service affecting toilets, baths/showers and wash hand basins from 9am on the 19/01/2026 for a period of approximately 8 hours for planned maintenance work. |
| Ritchie House 1-18 | Planned shutdown of secondary water service | 05/01/2026 | 19/01/2026 | There will be a interruption to the secondary water service affecting toilets, baths/showers and wash hand basins from 9am on the 19/01/2026 for a period of approximately 8 hours for planned maintenance work. |
| Garnies Close 37-42 | Loss of heating and hot water service | 05/01/2026 | TBC | Contractors to attend and investigate |
| Slade Walk 1-58 | Loss of heating service | 05/01/2026 | TBC | Contractors to attend and investigate |
| Abbeyfield Road 42-52
Mossington Gardens 12-17 Pedworth Gardens 2-12 |
Loss of heating service | 05/01/2026 | TBC | Contractors to attend and investigate
Update 05/01/2026 @ 4pm repairs to your heating/hot water are still on going and we are working hard on restoring your service as soon as possible. |
| Toussaint Walk 10-20(E) ., SE16 4SR | Loss of heating and hot water services | 05/01/2026 | 05/01/2026 | Contractors to attend and investigate
Resolved on 05/01/26 @ 23:00 |
| Vestry Road 76-112(E) ., SE5 8PQ | Loss of heating and hot water services | 05/01/2026 | 06/01/2026 | Contractors to attend to and investigate
Returned to service. |
| Toussaint Walk 10-20(E) ., SE16 4SR | Loss of heating service to the block | 04/01/2026 | 04/01/2026 | Contractors to attend and investigate.
Returned to service 04/01/2025 please allow approximately 2 hours from 22:56 for service to be fully operational |
| Winchester Close 25-35 | Loss of heating and hot water service | 03/01/2026 | 03/01/2026 | Contractors to attend and investigate
Returned to service 03/01/2025 please allow approximately 2 hours from 5:01pm for service to be fully operational |
| Molesworth House 1-58 | Loss of heating and hot water services | 03/01/2026 | TBC | Contractors to attend and investigate |
| Vestry Road 132-142(E).,SE5 8PQ | Loss of heating and hot water services | 02/01/2026 | TBC | Contractors to attend and investigate |
| Thaxted Court, Abbeyfield Road 1-24(C)., SE16 2BU | Loss of heating service | 02/01/2026 | 03/01/2026 | Contractors ta attend and investigate
Returned to service 03/01/2025 please allow approximately 2 hours from 6:53pm for service to be fully operational |
| Whitney House, Albrighton Road 1-24(C)., SE22 8AF | Loss of drinking water supply | 02/01/2026 | 02/01/2026 | Contractors to attend and investigate
Returned to service 02/01/26 |
| Winchester Close 14-24(E), SE17 3DH | Loss of heating and hot water services | 01/01/2026 | 01/01/2026 | Contractors to attend and investigate
Returned to service 01/01/26 |
| Winchester Close 49-59(O), SE17 3DQ | Loss of heating and hot water service | 01/01/2026 | 01/01/2026 | Contractors to attend and investigate
Returned to service 01/01/26 - please allow approximately 2 hours from 2pm for service to be fully operational. |
| Missenden, Inville Road 166-255(C)., SE17 2HX | Loss of heating | 01/01/2026 | TBC | Contractors to attend and investigate
Returned to service 01/01/265 - please allow approximately 2 hours from 1pm for service to be fully operational. |
| Thaxted Court 1-24, Abbeyfield Estate, Abbeyfield Road, London, SE16 2BU | Loss of heating and hot water | 01/01/2026 | TBC | Contractors to attend and investigate |
| Toussaint Walk 10-20(E) ., SE16 4SR | Loss of heating and hot water | 01/01/2026 | 01/01/2026 | Contractors to attend and investigate
Resolved on 01/01/26 @ 23:15. Please allow up to 2 hours for temp to rise fully. |
| Ellery House, Beckway Street 1-24 | Loss of heating and hot water | 01/01/2026 | TBC | Contractors to attend and investigate
Update 08/01/2026 @ 4pm repairs to your heating/hot water are still on going and we are working hard on restoring your service as soon as possible. |
| Thaxted Court 1-24 | Planned shutdown of secondary water service | 31/12/2025 | 15/01/2026 | There will be a interruption to the secondary water service affecting toilets, baths/showers and wash hand basins from 9am on the 15/01/2026 for a period of approximately 8 hours for planned maintenance work. |
| Taplow 1-215(C); Thurlow Street. 1-12(C), London, SE17 2UQ | Loss of hot water service | 30/12/2025 | 30/12/2025 | Contractors to attend and investigate
Returned to service 30/12/25 |
| Tissington Estate | Planned shutdown of heating and hot water service | 30/12/2025 | 12/01/2026 | There will be an interruption to the heating and hot water services to the block from 9am on the 12/01/2026 for a period of approximately 7 hours for essential maintenance work. |
| Perronet House 1-90 | Planned shutdown of boosted mains water service | 30/12/2025 | 13/01/2026 | There will be a interruption to the boosted mains water service affecting the mains drinking water supply from 9am on the 13/01/2026 for a period of approximately 4 hours for essential maintenance work. |
| Ightham House 1-22 | Planned shutdown of secondary water service | 30/12/2025 | 14/01/2026 | There will be a interruption to the secondary water service affecting toilets, baths/showers and wash hand basins from 9am on the 13/01/2026 and 14/01/2025 for a period of approximately 8 hours each day for planned maintenance work. |
| William Cuffay House 1-17 | Loss of heating and hot water service | 30/12/2025 | 30/12/2025 | Contractors to attend and investigate
Returned to service 30/12/2025 please allow approximately 2 hours from 6:01pm for service to be fully operational |
| Toussaint Walk 10-20 | Loss of heating and hot water service | 30/12/2025 | 31/12/2025 | Contractors to attend and investigate
Resolved on 30/12 at 23:30. Please allow for up to 2 hours for temps to rise. |
| Hillingdon Street 70A-F - 72A-F | Planned shutdown of secondary water service | 29/12/2025 | 13/01/2026 | There will be a interruption to the secondary water service affecting toilets, baths/showers and wash hand basins from 9am on the 12/01/2026 & 13/01/2026 for a period of approximately 8 hours on each day for planned maintenance work. |
| Trevelyan House 13-63 | Planned refurbishment of Lift 4128 | 29/12/2025 | 27/02/2026 | There will be an interruption to the lift services from 8am on 12/01/26 until 27/02/26 for refurbishment work |
| Horsman House 25-68 | Planned refurbishment of Lift 4056 | 29/12/2025 | 27/02/2026 | There will be an interruption to the lift services from 8am on 12/01/26 until 27/02/26 for refurbishment work |
| Wolverton, Alvey Street 105-125(C), SE17 2AF | Loss of heating and hot water service | 29/12/2025 | 30/12/2025 | Contractors to attend and investigate
Returned to service 30/12/25 |
| Cross Court 25-36 | Lift 2010 out of service | 29/12/2025 | TBC | Contractors to attend and investigate
Update 07/01/2026: Motor to be removed and sent away for specialists repair |
| Witcombe Point 1-76 | Planned shutdown of secondary water service | 24/12/2025 | 07/01/2026 | There will be a interruption to the secondary water service affecting toilets, baths/showers and wash hand basins from 9am on the 07/01/2026 for a period of approximately 8 hours for planned maintenance work. |
| Taplow 1-215 | Loss of heating and hot water service | 24/12/2025 | 24/12/2025 | Contractors to attend and investigate
Returned to service 24/12/2025 |
| Gataker House 1-14 | Planned shutdown of secondary water service | 23/12/2025 | 12/01/2026 | There will be a interruption to the secondary water service affecting toilets, baths/showers and wash hand basins from 9am on the 12/01/2026 for a period of approximately 8 hours for planned maintenance work. |
| Swinburne Court 1- 9, SE5 8EP | Door Entry Fault | 23/12/2025 | TBC | The door entry to your block is faulty & are our contractors are investigating this issue. |
| Honour Oak Rise 25-79 | Loss of mains water service | 22/12/2025 | TBC | Contractors are on site carrying out urgent repairs. |
| Lockwood Square 3-188 | Lift 5053 out of service | 19/12/2025 | TBC | Technician to attend and investigate |
| Pedworth SHU 1-34 | Lift 5200 out of service | 14/11/2025 | TBC | Part required
Update 02/12/25: New door motor required |
| Keyworth Hostel | Lift 2000 out of service | 25/09/2025 | TBC | Technician to attend and investigate
Update 29/10/2025: Specialists contractors to attend and carry out repairs |
Page last updated: 18 January 2026 13:08
